thread Re: Import Question [disabling "default" variation] in Archived Discussions (Read Only)

Import Question [disabling "default" variation]

GP82818 — Tue, 26 Oct 2021 00:43:54 GMT

Hello all - when I import items to my inventory library, new items are automatically entered with a variation named "default" and I have to go in and manually delete this variation. Is there a way to fix this? Thanks in advance!

Re: Import Question [disabling "default" variation]

BofBArtStudio — Tue, 26 Oct 2021 03:06:22 GMT

Following this thread as this is an issue that we have as well.

Re: Import Question [disabling "default" variation]

Kassi_ — Tue, 26 Oct 2021 11:15:49 GMT

Welcome back to the Community, @GP82818 -

Could you give me some more information on how you're importing your inventory in the ItemLibrary?

This will give me a better idea on where the "default variation" issue is coming up.

I will keep an eye out for your reply👀.

Re: Import Question [disabling "default" variation]

GP82818 — Tue, 26 Oct 2021 14:37:09 GMT

I import them through a third party called Faire it’s a wholesale site that has integrations.

Re: Import Question [disabling "default" variation]

Kassi_ — Tue, 26 Oct 2021 19:17:54 GMT

@GP82818 -

Ah okay. It sounds like it could be a result of this integration. Have you checked with Faire to see if it is a setting on their end?

Would it be possible to import the inventory on an Excel sheet in your Dashboard?

Re: Import Question [disabling "default" variation]

BofBArtStudio — Tue, 26 Oct 2021 19:20:27 GMT

The same exact thing happens when using the woocommerce-square integration app.

Re: Import Question [disabling "default" variation]

Kassi_ — Wed, 27 Oct 2021 20:04:12 GMT

Hey there, @BofBArtStudio & @GP82818 -

Integrations through third party applications aren't perfect, so usually I would suggest to start with the partner.

That way any potential issues can be ruled out on their end. Next you can circle back with us. Your best option for integration through importing an Excel sheet into your Item Library.

Please let me know if you have any other questions.