thread Re: Why is Square asking for my bank account info again? in Archived Discussions (Read Only)

Why is Square asking for my bank account info again?

pinkcricket — Sun, 31 Oct 2021 19:38:01 GMT

I used my Square account last in 2019. It's now asking me for a new login and i got in. But then it wants me to reset my bank account for the payments i collect. Why doesn't it have that in the system? Did it expire?

Re: Why is Square asking for my bank account info again?

VanKalkerFarms — Mon, 01 Nov 2021 13:09:30 GMT

It sounds like you made a new account as it wouldn't ask you to make a new login. Can you see old sales in your account history? There isn't a time limit.

Re: Why is Square asking for my bank account info again?

_Violet — Mon, 01 Nov 2021 13:15:46 GMT

Hi @pinkcricket - Thanks for reaching out to us here on the Square Seller Community👋

Have you made any recent transactions or test transactions in your Square account? You can check here on your Square Dashboard.

Please let us know! Thank you.