thread Re: Square Inventory & Item Management: Ask our Product Manager Anything! in Archived Discussions (Read Only)

Square Inventory & Item Management: Ask our Product Manager Anything!

Helen — Tue, 16 Jul 2024 18:51:38 GMT

Hello!

On Thursday, September 9th @elaine_p from our Inventory team joined us in the Seller Community for another Q&A all about Inventory and Item Management.

This event has now ended - thank you for everyone who asked a question!

We've released a lot of features over the last year, and we asked you to share what's working well and where are the areas where we can improve. We can't share out specific details on our roadmap, though we make sure any feature requests that came through during the event are considered for further versions of our products. Read through the replies below to learn more!

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

roocrochet — Thu, 02 Sep 2021 17:31:48 GMT

I just set up my account. I started adding items to my account via mobile app. The app would not let me add stock quantities, it throws an error message. When I log onto the dashboard via desktop, my items aren't there and it still doesn't let me add item quantities. How can I fix this?

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

Thevioletfox — Thu, 02 Sep 2021 17:50:00 GMT

It might just need to sync. Sometimes it's fast/instant. And sometimes it takes a long while... how long ago did you add the items?

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

nyfslo — Thu, 02 Sep 2021 17:54:43 GMT

My item listed in the online store is "Out of Stock" - how do I change this setting so it's available for purchase?

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

Thevioletfox — Thu, 02 Sep 2021 18:02:48 GMT

If you open up that item and scroll down a bit, there should be a section that says "Additional Information" where the Stock is listed. You need to turn on "Track Stock" and add stock there. Also, make sure your Visibility on the item is set to "Visible"

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

MacHenrys — Thu, 02 Sep 2021 19:11:44 GMT

Can you make the modifiers sync with inventory? That would be the silver bullet solution for my restaurant.

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

studio219ink — Thu, 02 Sep 2021 19:35:30 GMT

Can you make it to where items used for services are deducted from the inventory?

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

59Salon — Thu, 02 Sep 2021 19:57:16 GMT

When on the Edit variation - managing inventory i need a better name(s) for managing inventory, these do not suit my business needs:

stock received

inventory re-counted

damaged

loss

theft

restock return

I need to manage product used on our guest (we are a salon). It would be super helpful to have an inventory name for "testers", right now I code products used as back bar as "theft" and that gets super confusing when we actually have a product go missing.

I need to run a report on all items used in salon, so it would also be helpful to have a deep dive of the product use, so I can check the use against sales.

I moved to square, from another big inventory POS system, and square seems behind in their KPI reporting and tools.

thanks

Nancy

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

woudstrameats — Thu, 02 Sep 2021 21:52:36 GMT

What is the best way to inventory variable price items? We are a meat market, and I currently have all of my staff using calculators to add up the poundage of everything before putting it into stock. Could we anticipate a way to scan variable bar codes into inventory so that it adds it in that way?

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

dotspantry — Thu, 02 Sep 2021 23:01:11 GMT

i way to track inventory at multiple locations that come from the same stock

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

Mrs_Sai — Thu, 02 Sep 2021 23:07:30 GMT

I am selling greeting cards. I would like to showcase each set because they are hand painted. Do I need to create a separate item for each set just so I can showcase the picture? I want to sell them all but I would like them to fall into the same item.

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

JenTom1709 — Fri, 03 Sep 2021 05:13:13 GMT

My husband and I run a RC car hobby shop - only us, no employees. I wish there were a way to alter my purchase order so that the actual ITEM somehow shows it has been ordered and is pending delivery from one vendor so I can avoid ordering duplicates from another vendor. I order certain items from 2 or 3 different vendors as some vendors only have specific brand items and some brands I can get from quite a few vendors. We have over 10,000 individual items and only need to order one or two of that specific item number at a time but that particular part may be restocked either as this part # in this brand, or this part # in this brand etc. so i have set up an A, B C type system so it flags if out of stock and shows B rating then I know to check if in stock in another brand etc. but that doesn't stop me from duplicate ordering as item still shows up out of stock even though ordered and pending delivery.

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

alynn — Fri, 03 Sep 2021 11:42:28 GMT

We are new to square, and haven't found the easiest way to count inventory. We have a lot of inventory, and at the moment, do not have a handheld scanner. Is there a way to complete an inventory count in an excel spreadsheet and upload it? That is how we uploaded our items and prices to begin with.

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

Windswept-garde — Fri, 03 Sep 2021 13:53:03 GMT

items held on tickets need to be taken out of stock once the ticket is created. If the ticket is paid they stay out of stock. If the ticket is canceled then the items go back into inventory.

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

Thevioletfox — Fri, 03 Sep 2021 14:15:42 GMT

As a bookstore, the ability to scan an ISBN barcode and add the book details (title, author, description, image, ETC.) would be a HUGE GAME CHANGER. Right now, we manually enter every single book that walks in the door - thousands of them.

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

lordly — Fri, 03 Sep 2021 14:58:37 GMT

Is there a way to create a grid of common items, kind of like apps are displayed on your phone?

Also can we have reusable, saved tickets for customers who come in and have the same thing every time? As of now if you use a ticket and charge for it, it disappears and you have to create it all over again. That's ideal for most situations, but I'd love to be able to just punch a button and ring someone up for her same order every couple days.

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

sotexbbqco — Wed, 08 Sep 2021 16:40:51 GMT

Are there plans to link items to ingredients, particularly for online order management?

FOR ONLINE ORDERING:

As a restaurant owner one of the biggest hassles I run into on a weekly basis is managing INGREDIENTS that are tracked across multiple menu ITEMS, MODIFIERS, VARIATIONS. There should be a way to tag an ITEM, MODIFIER, OR VARIATION (Maybe others)as contains "X" INGREDIENT. If we run out of X ingredient, there is a menu that allows you to manage at an ingredient level. If X ingredient sells out all dependents can be quickly disabled with a check box and hidden, or mark as sold out on the online store.

For example, I have a barbecue restaurant and we tend to run out of pork belly towards the end of the day. When this happens I have to go through every ITEM (no problem for single items with no variations), MODIFIER, VARIATION that contains pork belly and manage it by either selling it out , or hiding/removing, only to undo the changes the next day. Instead I usually just turn off online ordering. The implementation would need to be refined, but that's the basic idea.

Are there any plans for a feature like this in the future?

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

marketonmain — Fri, 03 Sep 2021 17:11:50 GMT

Second this!

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

marketonmain — Fri, 03 Sep 2021 17:13:49 GMT

When will we ever have the ability to bundle items? We sell a lot of gift baskets and having to manually remove every item from inventory every time is such a pain.

Re: Square Inventory & Item Management: Ask our Product Manager Anything!

QuiltersDream — Fri, 03 Sep 2021 19:56:38 GMT

I noticed last week some pink circles around my item numbers started showing up on my items page- they were on the stock number on my desk top only - not my iPad. I am just wondering what they are and why there are there? I called a few days ago and was given an explanation of I needed to go into my locations on that item and make sure the box for multiple locations was checked. I did that and no difference. I also clicked on different ones and some already had the boxes in locations checked?

Do I need to do something to get those off of there?

Thanks