thread Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊 in Archived Discussions (Read Only)

[UK] Inventory Q&A: Ask our product team anything about Square Inventory 📊

tranguyen — Tue, 16 Jul 2024 21:44:54 GMT

Calling all sellers — especially those signed up with Square for Retail and Square for Restaurants! Our product team wants to hear your inventory questions and feedback.

I'm thrilled to introduce you to Mukta Dhanuka (@Inventory), whose team at Square focuses on inventory accuracy across all Square products. This is an opportunity for you to ask any questions or share feedback on how it's going with Square Inventory. To learn more about Square Inventory and its features, take a look at our Support Centre: Basic Inventory Management.

Post your questions to this thread ahead of time and check back with us on Wednesday, May 11, at 9 p.m. BST as she and her team respond.

A few example questions:

What are the best practices that will ensure I'm getting the most out of Square Inventory?

What are the latest feature improvements with Square Inventory?

If Square Inventory could take care of "_______," it would save me so much time and help me run my business more efficiently.

I can’t seem to figure out “______” or I need help with “_________”.

An inventory issue that keeps me up at night is “____________”.

I wish Square for Restaurants or Square for Retail would support “________”.

Note: We can't share specific details on our product roadmaps, though this information will be helpful as we continue to make improvements.

Click Reply below to post a question ahead of time, and we’ll address as many posts as we can on Wednesday, May 11!👇

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Ian_Tarps — Fri, 29 Apr 2022 15:34:17 GMT

Hi guys,

when using square for retail. is it possible to set up coupons for discounts for a specific number of a product?

Is it possible to set up special offers within the webpages for instance if 1 specific item was purchased along with a related product could a discount be set up to automatically be set to add a discount for purchasing both products?

Best Wishes

Ian

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

artizansty — Sun, 01 May 2022 10:27:32 GMT

Would be great if there was a simpler way to add inventory that’s missing (a wizard would be super helpful for our staff to run through that asked the necessary questions like correct taxes to be applied, etc).

Barcode management, including far simpler creation and printing, would be a godsend. Even using Terminal with a barcode roll of stickers would be amazing.

Being able to create “type” of products. Our use case is we buy in various types of vodkas, we don’t care what brand but we care about tracking so we know we have vodka on hand. Tracking a type of product instead of individual SKUs as separate items means reporting is simple (we’re seeing a vodka line item and can drill down if required) and tracking is simple.

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Markpriestley16 — Tue, 03 May 2022 13:29:02 GMT

hi it would be good if we could have a option to upload our stock in every day from production we are a bakery.

but the next mornings production would have to overnight the last number as it would not be adding to stock

this would save a member of staff at least a hour a day taking items offline when sold out

thanks

mark

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

artizansty — Tue, 03 May 2022 13:30:46 GMT

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

ChrisScott — Wed, 04 May 2022 10:13:09 GMT

Hi
Please can you add cost price to the item options - so we can look at profitability.
I don't know of any apps in UK which are compatible and affordable for small businesses to use with Square.
Many thanks

Chris

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

GoodRootsBarn — Wed, 04 May 2022 10:19:38 GMT

We have a number of 'gifts' that are individual products sold as a box set, however we don't seem to be able to set these up so that when an 'gift' is sold the number of individual items in the inventory is updated? I have to manually go into each individual item within the box set and adjust the inventory manually. Is there something I'm missing or does this automated feature not exist?

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

CRubenok — Wed, 04 May 2022 12:50:06 GMT

Can we get integration with more website platforms please? My website is hosted with wix and its a huge pain to keep the inventory updated between in store and web sales. Can we get integration with wix ecommerce inventory?

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

newlandpoultry — Wed, 04 May 2022 12:54:57 GMT

Integration with Wix. I have to use skuiq app at the moment to link store and online sales and is really complex. Ability to set cost prices and see the % profit.

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

MPBModels — Wed, 04 May 2022 13:09:26 GMT

We need to adjust stock levels when items of sale stock are used by our workshop, at the moment we have to mark it as inventory recount - it would be great to have an option for "used" or "transferred"
The ability to run a stock valuation report for our accountants

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

tomadams7757 — Wed, 04 May 2022 15:21:06 GMT

It would be really good if restaurant had a purchase order system like retail does

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

LeahfromProduct — Wed, 11 May 2022 20:08:07 GMT

Thank you for sharing your feedback. Definitely acknowledge that improved barcode management and a wizard for inventory management could be handy.

With regards to the vodka question, there are a few ways to address it . We have not come across this use case before:

Use the same SKU for every vodka on hand and print out a barcode label that covers the manufacturer’s barcode label.
Track each brand separately using the manufacturer’s barcode label, but put all vodkas in the same item category. You can filter reports to just show the vodka category, which may get you the report you’re looking for
Track each brand separately using the manufacturer’s label and have them as variations of a single “vodka” parent item.

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

issara_p — Wed, 11 May 2022 20:16:22 GMT

Thank you for reaching out. It appears that you would want to mark items as sold out in bulk. Could you please share your exact use-case with us in detail so that we can share best practices to set this up using Square inventory management?

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Inventory — Wed, 18 May 2022 00:40:38 GMT

@Ian_Tarps Yes, it is possible to do discounts for specific number of products. Go to: Items > Discounts > Create Discount > Discount rules > Quantity. You can learn more about discounts here: https://squareup.com/help/us/en/article/3955-create-and-manage-discounts

Our team is actively working to incrementally bring different kinds of tiered and combo discount functionality to Square Online e-commerce experience. Stay tuned for the updates!

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

issara_p — Wed, 11 May 2022 20:44:36 GMT

@tomadams7757 Our team is actively working on incrementally adding this inventory functionality to Restaurants. We will follow up with you to better understand your use-case as we build this. Please DM me your contact details so I can follow up.

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

tomadams7757 — Wed, 11 May 2022 20:53:40 GMT

Hi that would be great my email is tom.adams@theallerfordinn.Co.uk

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Ani_ — Wed, 11 May 2022 21:40:36 GMT

The time for receiving new questions has closed. Thank you to everyone who asked questions and shared their experiences — we received a lot of useful feedback!

Our Inventory team will continue to address posts that came in during this event. Due to the high volume of interest, it may take a couple of days to follow up on the remaining posts. We appreciate your patience and please keep watch for updates throughout the end of the week

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Inventory — Fri, 13 May 2022 04:48:49 GMT

@MPBModels Thank you for sharing your feedback. It looks like you are currently using a less than ideal workaround for inventory adjustment when item inventory is used in-house, for example - workshop.

Currently, the best way to do this in Square for Retail Free or Plus is to mark the items used by the workshop as "Lost' which means the business still pays for them, but they're not sold for profit.

Our team will evaluate requests for additional inventory adjustment codes. We will reach out to you for feedback when we plan to work on a solution.

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Inventory — Fri, 13 May 2022 04:49:27 GMT

@newlandpoultry Thank you for reaching out. Square supports plug and play integration with several 3P solutions including Wix. For details, please check out our app marketplace : https://squareup.com/us/en/app-marketplace/app/wix

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Inventory — Fri, 13 May 2022 04:50:13 GMT

Hello @CRubenok Thank you for reaching out. Square supports plug and play integration with several 3P solutions including Wix. For details, please check out our app marketplace : https://squareup.com/us/en/app-marketplace/app/wix