thread Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊 in Archived Discussions (Read Only)

[AUS} Inventory Q&A: Ask our product team anything about Square Inventory 📊

Ani_ — Tue, 16 Jul 2024 20:26:26 GMT

Calling all sellers — especially those signed up with Square for Retail and Square for Restaurants! Our product team wants to hear your inventory questions and feedback.

I'm thrilled to introduce you to Mukta Dhanuka (@Inventory), whose team at Square focuses on inventory accuracy across all Square products. This is an opportunity for you to ask any questions or share feedback on how it's going with Square Inventory. To learn more about Square Inventory and its features, take a look at our Support Center: Basic Inventory Management.

Post your questions to this thread ahead of time and check back with us on Thursday, May 12, 6 a.m. AEST as she and her team respond. If you're not up that early no need to worry - answers will be available for viewing after this time!

A few example questions:

What are the best practices that will ensure I'm getting the most out of Square Inventory?

What are the latest feature improvements with Square Inventory?

If Square Inventory could take care of "_______," it would save me so much time and help me run my business more efficiently.

I can’t seem to figure out “______” or I need help with “_________”.

An inventory issue that keeps me up at night is “____________”.

I wish Square for Restaurants or Square for Retail would support “________”.

Note: We can't share specific details on our product roadmaps, though this information will be helpful as we continue to make improvements.

Click Reply below to post a question ahead of time, and we’ll address as many posts as we can on Thursday, May 12!👇

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

mhweft — Sat, 30 Apr 2022 10:09:43 GMT

When will Square accept online sales in decimal amounts, ie 10cm

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

GR33N — Wed, 04 May 2022 01:07:02 GMT

We are happy with square the way it is and don’t want to change over to square for retail. But we need the summary of our inventory! At tax time it’s essential we can see a total dollar value of all stock held!
All that information already exists in the system anyway. Surely adding a summary option is feasible?
Square fees are already much higher than most eftpos providers; being told we need to upgrade to a new program to get this basic functionality is not our preferred pathway.
The current system works well for our business in almost every other way except for this…

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

TasNum — Wed, 04 May 2022 02:31:10 GMT

Hi, we would love to use square inventory if we are able to sync seamlessly to and from our Word Press ecommerce site. Is this something that can be done?

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Paint-Shop — Wed, 04 May 2022 04:05:47 GMT

Would be awesome if we were able to change the price of an item at checkout. We do have some customers that ask if we can price match, but there is no option to change the price. We have pre set discounts but having an option to just change the price of an individual item would be great.

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Paint-Shop — Wed, 04 May 2022 04:10:32 GMT

We have multiple Vendors, not sure if it is an option and I haven't worked it out yet but would be really helpful if I was able to just export all items from an individual vendor instead of having to export my whole inventory list.

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Chocol8 — Wed, 04 May 2022 21:05:02 GMT

Hi Team,

when will square have a field for description at the product variant level?

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

danpezz — Thu, 05 May 2022 03:14:44 GMT

We are having trouble with the fact that square essentially does not have inventory for multiple items of the same thing. For example a base product of "beer can x" we might be holding 500 units, but a slab takes 24 or 16, then you have a 6 or 4 pack and singles. Three seperate items but all taking from the same stock.

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

crackpot — Thu, 05 May 2022 08:49:20 GMT

How can one merge Wix on-line shop with Square Inventory?

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

ChantalCV — Thu, 05 May 2022 22:46:09 GMT

I would love to be able to see/report on, our shrinkage and loss figures in Square. Is there any way to do this without upgrading to Square Retail?

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

helenmclean — Sat, 07 May 2022 20:57:08 GMT

I wish variable products were easier to import, rather than having to set them up again within square.

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

mhweft — Sun, 08 May 2022 04:59:13 GMT

Are there plans to be able to sort the item list by columns? Everything defaults to alpha sort of the item name but it would be great to sort by SKU, number of items etc

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

SarahMarsh — Mon, 09 May 2022 05:09:50 GMT

It is not even available on retail! I have looked at a lot of posts dating back a couple of years and each response from Square is that we will send this as a feature request but still nothing! Would also love to know when this will happen/be available!

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

cosmeticartist — Tue, 10 May 2022 00:07:58 GMT

I purchased square for my previous samsung phone working daily and accepting payments with square card reader device. I've now purchased a Samsung s22, and can't find any information on relation to work around or when we will be able to use our reader with this device. Do I just throw device out and go back to PayPal device?

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Inventory — Wed, 11 May 2022 20:14:56 GMT

Square Online team is evaluating requests for decimal quantity support for online sales. If you can share your exact use-case, our team may be able to help you set up a workaround that may work in the meantime. We are also always open to hearing your feedback to improve our product.

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

LeahfromProduct — Wed, 11 May 2022 20:16:23 GMT

In order to access this report you'll need to upgrade to Square for Retail Plus. This information can be accessed In Reports > Inventory Reports > Projected Profit under the heading "Total Inventory Value

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

LeahfromProduct — Wed, 11 May 2022 20:17:46 GMT

This feature is available in our Square for Retail Plus, it is not available in any of our free plans. To view Loss / Damaged inventory from a Square for Retail Plus account, navigate to Items > Inventory Management > History. Filter for the time period you're interested in and select "Damaged" and "Lost" under the Adjustment Types filter. This will show you all of the lost and damaged inventory.

We're also in the process of building out Variance Reports for after cycle counts or full counts are completed. Variance reports also require Square for Retail Plus and will allows you to see variances (shrinkage/loss) after performing a stock count.

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

issara_p — Wed, 11 May 2022 20:29:43 GMT

@danpezz Thank you for reaching out. It is possible to track item variation sales or other types of inventory adjustments in different units of measure through the same physical stock. This feature is currently available as part of Retail Plus package:https://squareup.com/help/us/en/article/5957-inventory-plus

We are planning to organize a training session on how to get started with sell-by units if you have a Retail Plus subscription. Stay tuned for the details!

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Inventory — Wed, 11 May 2022 20:53:57 GMT

Hello @cosmeticartist - Can you please confirm which type of Square reader it is? In the photo from left to right, we have Square Reader for Magswipe w/ headset jack, Square Reader for Magswipe w/ lightning connector and Square Reader for Contactless & ChipSquare Reader for Magswipe w/ headset jack is only compatible with phones with an audio jack. Square Reader for Magswipe w/ lightning connector is only compatible with phones with a lightning port. Square Reader for Contactless & Chip should be compatible with most phones, especially newer Samsungs.

Re: Inventory Q&A: Ask our product team anything about Square Inventory 📊

Inventory — Wed, 11 May 2022 20:59:29 GMT

Hello @crackpot - Thank you for reaching out. Square supports plug and play integration with several 3P solutions including Wix. For details, please check out our app marketplace : https://squareup.com/us/en/app-marketplace/app/wix