thread Re: 👋 Welcome new Seller Community members 👋 April 15 in Archived Discussions (Read Only)

👋 Welcome new Seller Community members 👋 April 15

Helen — Wed, 15 Apr 2020 15:47:00 GMT

A warm welcome to everyone who joined the Seller Community in the past 7 days. I hope you are all well.

If you have time, feel free to reply here to introduce yourself and your business. We’d love to learn more about you and how you’re managing your business in these unusual times.

As you explore the Seller Community you might like to check out our Business Resources board where we’re sharing posts on a range of topics including:📍Announcing: Free Skillshare Membership for Square sellers and 📚 Quick Links: General Information and Resources for Business Owners.

I’m also happy to introduce our new Beta Manager for sellers in Canada, @MichelleSQ who is going to share a bit more about Square’s Beta Program and the Beta Community!

If you have any questions click reply here to let me know. Stay safe.

Re: 👋 Welcome new Seller Community members 👋 April 15

MichelleSQ — Wed, 15 Apr 2020 15:53:03 GMT

Hi Helen! Thank you for the introduction 🥰

To everyone else, hello! Hope you’re all keeping safe and well during these crazy times that we’re all in. I’m super excited to introduce myself to everyone in this community.

I’m the new Beta Manager for Canada 🇨🇦, and I’m looking forward to working closely with all of you! I’m primarily responsible for any beta program that is running in Canada, whether it’s for a new feature or a new product. If you have any feedback or suggestions, feel free to reach out to me directly. I can’t wait to work closely with this community, and give you all a louder voice to directly influence our product roadmaps!

Cheers, and best wishes to you all,

Michelle

Re: 👋 Welcome new Seller Community members 👋 April 15

Helen — Wed, 15 Apr 2020 16:24:01 GMT

Tagging a few sellers who joined the Seller Community this week - welcome! Click Reply below to let us know about your business, or to ask Michelle any questions about Square's Beta program.

Re: 👋 Welcome new Seller Community members 👋 April 15

Carver — Wed, 15 Apr 2020 16:43:03 GMT

This is great! Very excited to be at the forefront of new square products. Just programmed my first square store online the other day, can’t wait to see how else to incorporate square into my businesses 😊 hi Michelle! Thanks for spearheading this!

Re: 👋 Welcome new Seller Community members 👋 April 15

realrob — Wed, 15 Apr 2020 17:00:23 GMT

Hi @Helen! Here's my story.

After using handmade bar soap for years, in 2017 I started making my own. After two years of experimentation, and friends and family suggesting that I sell some, I figured, hey, really I would just need to mix more oils into a bigger pot and pour it into a bigger mold, so that's what I started doing to build some stock.

A few months later, registered a business name and set up a free Square site. My initial plan for my Square site was a place to list my products and to manage my inventory, but one day I would offer shipping. I would also use Square to process payments while at various local markets using the chip/tap card reader.

Given the current COVID-19 pandemic, I have had to change my strategy of selling in person at markets or on consignment at some local craft stores to doing delivery only. As I prepare to officially launch my soap delivery business, I am excited for Square's recent Pickup & Delivery options, but even more excited at the prospect of Square separating the Pickup & Delivery to allow for Delivery ONLY.

As a small business, making my product in my kitchen, I do not want, nor am I legally allowed, to have customers come to my house as that is in violation of bylaws. Therefore,

- I want to start with Delivery only.

- I want customers to come to my Square online store, make a purchase, and be explicitly told that the order is Delivery only - I will set deliver times to once a week (Saturday's between 11-2 PM).

- I also want to specify that orders under $30 will be charged a $5 delivery free, but orders $30 or more will be free delivery.

- Eventually, I would then like to enable on "Shipping" for my store.

- And if all goes well, and I end up with a physical location of my own (or a partnership with another local craft store), I could enable "Pickup" too.

- I also want to to hide my residential address from being displayed anywhere on my Square online store.

Cheers!

Re: 👋 Welcome new Seller Community members 👋 April 15

Helen — Wed, 15 Apr 2020 18:06:54 GMT

Thanks so much for sharing your story @realrob! Do you have a Facebook/Instagram/other account where we can follow your business and see your soaps?

I undertand how important being able to offer delivery only is a this time and the Online Store team is working on it! The current workaround is to include a note in that pickup is not available. Thanks for all your feedback - really glad to have you here in the Seller Community!

Re: 👋 Welcome new Seller Community members 👋 April 15

realrob — Wed, 15 Apr 2020 23:37:51 GMT

Here I am: https://www.instagram.com/queencitysoapco

Re: 👋 Welcome new Seller Community members 👋 April 15

Helen — Wed, 15 Apr 2020 23:50:17 GMT

Thank you! Oooh looks great - your packaging is great too!

Re: 👋 Welcome new Seller Community members 👋 April 15

Helen — Wed, 15 Apr 2020 23:51:09 GMT

Nice to meet you @Carver. If you're ready to share your store it would be great to learn more about your business!

Re: 👋 Welcome new Seller Community members 👋 April 15

MichelleSQ — Thu, 16 Apr 2020 14:54:56 GMT

For those of you who are curious about Square's Beta Program, be sure to checkout this overview:

https://squareup.com/help/ca/en/article/5134-square-beta-program-overview

P.S. We're about to launch a global Beta Seller Community! More news on that to come soon 👀🤫

Re: 👋 Welcome new Seller Community members 👋 April 15

Helen — Fri, 17 Apr 2020 22:12:24 GMT

@realrob I have an update for you! With Square Online Store you can now offer delivery only. To follow the steps shown below go to Settings > Pickup & Delivery > toggle Accept pickup orders off.