wrond address on map

spiritofbeauty — Tue, 17 Jan 2023 13:35:45 GMT

Hi there introducing myself my name is Nicole I've just opened a new salon named the spirit of beauty for spray tanning lash extensions and hair extensions

And I noticed that I have the same problem that a couple other people have had in my online booking my address is listed correctly but it shows me in a completely different city on the map

Re: wrond address on map

Laurie_ — Thu, 19 Jan 2023 01:22:18 GMT

Hi there @spiritofbeauty,

Thanks for reaching out to flag this issue with us!

Can I confirm that the map you're referring to is appearing in the Location & Hours section on your Square Online site?

If we're talking about the same map here, you can try and reset the pin by navigating to your Square Online Overview page > Website > Edit Site. Navigate to the page with the Location and Hours section and select this on the template to add or edit location details. Be sure to click Done and then Publish once you're finished.

If following these steps, you see no change on the map, please reach out to our Support Team directly so that they may amend this on the backend of your site.

If you'd like to speak with our Support Team by phone, you can give us a call at 855-809-9000 between 6 am - 6 pm Pacific Time Monday - Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

You can also get in touch with our Messaging and Email Support Teams here: squ.re/contactsqsupport

P.S. I noticed it's your first time posting in the Seller Community - a very warm welcome to you! Please don't hesitate to reach out to us here with any questions that may arise. 🤗

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wrond address on map

Re: wrond address on map