thread Re: 2 options for pickup date for preorders in Archived Discussions (Read Only)

2 options for pickup date for preorders

Dorrabbe — Fri, 03 Dec 2021 18:16:03 GMT

I am a small bakery and we do preorders for the holidays. We have two pick up days and times. How do i add a question that forces them to pick which date they want to pickup?

Re: 2 options for pickup date for preorders

ryanwanner — Sat, 04 Dec 2021 00:52:46 GMT

Hello @Dorrabbe !

This has been a thorn in the side of many a bakery and other businesses that rely on specific pickup times.

The way I do it right now is to have a special modifier group that has the pickup days listed. I make it a mandatory modifier and only allow one selection. In the item description I say that the pickup time chosen on this screen overrides any other selection made on our website.

It works about 90% of the time for us. The rest of the time there is customer confusion that I have to manage.

That said, I recommend checking out the post about a beta test of Batch Production & Cutoff Times. If you're up for a dip in the beta tester pool, this test may be just what you need.

Re: 2 options for pickup date for preorders

Sgibson — Fri, 13 May 2022 16:48:49 GMT

How do you get around the “processing time” function? I’m having the same problem as the OP and have made modifiers for pickup dates but the processing time throws a wrench in everything.

Re: 2 options for pickup date for preorders

MayaP — Sun, 15 May 2022 21:24:15 GMT

Hi @Sgibson,

Thanks for reaching out!

I know this is super frustrating, and certainly understand how this can cause a lot of confusion!

But as of right now outside the modifier option you are already utilizing, there is not workaround. I would certainly recommend as ryanwanner did above of looking into the Beta Program.

Please let me know if have further questions.