thread Re: Square Invoices Issues in Archived Discussions (Read Only)

Square Invoices Issues

Inclusio — Tue, 22 Aug 2023 17:06:07 GMT

Greetings All,

Does this happen to anyone else? One of our suppliers uses Square Invoices just like we do. Every time they send us an invoice, reminder or payment confirmation it is continuing the email thread. And worst, it's mixed in with OUR invoices that we send to OUR custiomers. Is there a way to get on message per invoice. reminder and payment confirmation and not mix them with our invoices? It's getting confusing.

Thanks for any help

Pierre

Re: Square Invoices Issues

_Violet — Thu, 24 Aug 2023 17:19:26 GMT

Hi @Inclusio - Thanks for reaching out to us here on the Square Seller Community👋

Are you asking how to disable Invoice reminders? If so, you can follow the steps listed here.

I hope this information is helpful but please do let me know if you have any additional questions.

Re: Square Invoices Issues

Inclusio — Fri, 25 Aug 2023 00:55:14 GMT

Thanks for replying @_Violet.

not exactly. My supplier sends me invoices, then reminders and payment confirmation all in one long list of emails. And those are mixed in the invoice that WE send out. It’s very confusing. Maybe it’s the way my notifications are set up, but I don’t know how to fix it.