Where is the 'Other" transactions' When a customer uses the debit/credit card i don't get the money.

15king — Mon, 03 Jun 2024 16:58:07 GMT

Where is the 'Other" transactions' When a customer uses the debit/credit card i don't get the money. On my summery I have the cash .. I get the card deposits from square.. but not the Other ..Debit/credit transactions.. where is the money!!!???

Re: Where is the 'Other" transactions' When a customer uses the debit/credit card i don't get the money.

BernadetteA — Thu, 06 Jun 2024 02:38:31 GMT

Hi @15king Thanks for reaching out. Can you clarify a bit what you mean by this? Debit and credit transactions should go directly to your balance. Do you have a linked bank, and automatic transactions setup?

If you need more assistance with this, I highly recommend reaching out to the direct support team so that they can access the account with you for one-on-one troubleshooting support. You can reach the team through this link here.

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Where is the 'Other" transactions' When a customer uses the debit/credit card i don't get the money.

Re: Where is the 'Other" transactions' When a customer uses the debit/credit card i don't get the money.