thread Re: How do I cancel a refund I accidentally requested? in Archived Discussions (Read Only)

How do I cancel a refund I accidentally requested?

Iamsamiam74 — Fri, 21 Jul 2017 20:25:04 GMT

How do I cancel a refund I accidentally requested?

How to cancel a refund I gave to someone

Nwaport01 — Tue, 17 May 2016 18:54:27 GMT

How to cancel a refund I gave to someone

Re: How do I cancel a refund I accidentally requested?

Caty — Mon, 27 Nov 2017 16:03:26 GMT

Unfortunately in most circumstances, it's not possible to cancel a refund. Once you take the final step in the refund process, which is to tap the final "Issue Refund" button, our system immediately begins processing to send the funds back to the customer's bank.

At this point, I'd recommend contacting the customer to re-process the payment. If you sent the customer an email receipt, our support team can reach out to the customer on your behalf and request they contact you. If you'd like our support team to do that, please fill out this form.

Re: How to cancel a refund I gave to someone

unitedlivingllc — Fri, 08 Apr 2016 05:18:58 GMT

I need to know how to go about cancelling a refund

I refund a customer on accident and I was wondering how to cancel the refund.?

deratterree — Sat, 09 Apr 2016 07:18:41 GMT

Re: I refund a customer on accident and I was wondering how to cancel the refund.?

George — Mon, 11 Apr 2016 17:40:23 GMT

Please see the info above for answers.

Accidental refund

MzGambel — Thu, 21 Apr 2016 00:18:13 GMT

I accidentally sent a refund and need to cancel. Please help!

Re: I accidentally sent a refund and need to cancel. Please help!

George — Thu, 21 Apr 2016 00:20:50 GMT

Since this is an account-specific question—and Square Communities is public—can you please get in touch with our Support team? https://squareup.com/help/us/en/contact

They can work on your issue and try to get things resolved.

How do I fix an accidental refund to a credit card purchase?

Sandy — Thu, 28 Apr 2016 17:43:21 GMT

How do I fix an accidental refund to a credit card purchase?

Refund question

jgcarpetcleanin — Tue, 26 Apr 2016 21:21:53 GMT

i did 2 refund by mistake on 4/25/2016 how i get my money back?

Re: How do I fix an accidental refund to a credit card purchase?

Sean — Mon, 02 May 2016 22:52:02 GMT

So sorry for the delay in responding! Since most refunds are processed instantly, you will most likely have to re-charge the customer's card again. Having said that, please feel free to reach out directly to our Support Team, and then they can dig a bit deeper for you and verify this.

Just fill out this form: https://squareup.com/help/us/en/contact.

Re: How do I cancel a refund I accidentally requested?

DW — Fri, 13 May 2016 02:02:38 GMT

Square doesn't know where to send the refund, because I never entered the recipients name or card number.\

Re: Accidental refund

sensuousplayrm — Fri, 13 May 2016 23:23:04 GMT

They were not able to resolve this issue for me... 😞

Refund

Jeuris809 — Mon, 16 May 2016 11:02:36 GMT

I refund a customer 49$ by mistake how can I get that money back?

I need return to my account amount,which I did refund by mistake on05/12/16

yuriykogen — Tue, 17 May 2016 18:51:49 GMT

I need return to my account amount,which I did refund by mistake on05/12/16

Re: Refund

Kelly — Wed, 18 May 2016 15:08:02 GMT

Check out Caty's post above for information on cancelling a refund.

Re: How do I cancel a refund I accidentally requested?

nevermind — Mon, 30 May 2016 04:27:34 GMT

I taped the refund amount hoping to issue a partial refund and the deed was done. I didn't tap send refund. You need to fix this. I just lost $40 !

I accidentally refunded the wrong transaction. How do I correct that?

dawnmirabal — Fri, 03 Jun 2016 22:06:37 GMT

Its in the heading.

I refundd the wrong transaction.

Re: How do I cancel a refund I accidentally requested?

hart1236 — Fri, 10 Jun 2016 22:19:27 GMT

I dont have the funds in the account to cover the wrong amount of the refund. Now what?

How do I stop a refund. If the funds are not avaliable in my account will it still process?

Magan — Wed, 15 Jun 2016 14:39:46 GMT

How do I stop a refund? If the money is not in my account will it still process