thread Re: Individual location dashboard in Archived Discussions (Read Only)

Individual location dashboard

CherArt — Sun, 03 Apr 2016 13:37:49 GMT

I only have one location for my business and would love to switch to an individual location dashboard so that I don't have to select my location with every listing. How do I switch to an individual location, I can't seem to find anywhere that is clickable.

Thanks for your help!

Re: Individual location dashboard

TheWell — Sun, 03 Apr 2016 18:01:10 GMT

I might be wrong, and I hope I am for your sake, but I seem to think that once you enable multiple locations you can't reverse it. Hopefully tomorrow George or Caty can confirm this or not for you.

Re: Individual location dashboard

George — Mon, 04 Apr 2016 20:12:57 GMT

Hi CherArt, thanks for writing in. @TheWell is correct, one you enable our multi-location features, although you can edit and delete locations (http://squ.re/1JUpVkL) you cannot go back to the individual location dashboard. But it's a great request, which I'll pass along.

Re: Individual location dashboard

BePolite — Thu, 05 May 2016 14:41:01 GMT

Hi, I have 2 location. Just saw pop up offering to switch to individual location dashboard. I want to be able to see stats for indivisual location. But I don't want to lose the ability to see both locations combined. Please advise. Thanks!

Re: Individual location dashboard

ITslick — Sat, 07 May 2016 18:37:45 GMT

Yes! please add a feature to go back to a single location.

I only have 1 location, I enabled the multi-location feature to try it out and see how it worked, but had no idea there was no way to undo such option. 😞

Re: Individual location dashboard

Kelly — Wed, 11 May 2016 18:19:41 GMT

As George mentioned, we are not able to revert an account from a multiple location back to a single location account. But for inventory and reporting, you can switch into only viewing one location at a time while still having the ability to view all locations in a different view.

There are a few ways to do this, you can simply select the individual location from the "locations" drop down menu on your Sales Tab. Or you can navigate to the location specific library you’d like to modify. To do so, click an item in your library>click Select a Location under Inventory > Go.

Re: Individual location dashboard

QT68633 — Sat, 14 May 2016 02:34:35 GMT

Why is "Switch to and Individual Location Dashboard" displayed prominantly in the page header when I click on the "Online Store" link; if in fact, "once you add a new location, you cannot revert back to a single location dashboard"?

Not only does this seem ridiculous, the contradiction undoubtedly confuses users.

Re: Individual location dashboard

fesselmen45 — Mon, 16 May 2016 16:14:34 GMT

Please add the ability to go back to single location. I inadvertently did something that changed my account to multi location and now it is a pain to view inventory.

Re: Individual location dashboard

jj — Fri, 03 Jun 2016 16:17:48 GMT

Yes, agreed. I am not even sure what "offer" or "suggestion" Square did to implement this but I inadvertently did something as well and didn't know I did that changed my account and it's a pain. Looking at switching to Vagaro for all my needs.

Re: Individual location dashboard

maria — Sat, 30 Jul 2016 20:48:59 GMT

This has got to be the most frustrating update to yet! My account was switched to this location even though we are just one location. It has taken over 3 days for your system to do this switch. We didn't request this!!!!

We can't do inventory updates unless we go to another page and reload everything. We have over 3000 items on our dashboard.

This needs to be undone ASAP!

We tried to deactivate the multiple locations and instead it deactivated the account.

Why do you do updates and add features with no instructions or undo's? This is a repeat offense from square. If this can't be resolved we will start using another POS.

Re: Individual location dashboard

Sean — Sun, 31 Jul 2016 18:16:32 GMT

@maria - To start, I really appreciate your feedback, and I'll be sure to share it with our product liaison team. As we transition our sellers to our new dashboard, there has definitely been some frustration. You express some very valid feedback. I'll be sure to update this thread if I hear about any changes! Thanks for bearing with us everyone. 🙏

Re: Individual location dashboard

BoCAuthor — Thu, 22 Dec 2016 20:36:58 GMT

Dear Sean: It's been several months since all of this frustration started. Is there no update? Or "sending along our feedback" mean nothing?

Re: Individual location dashboard

Chad — Fri, 23 Dec 2016 01:04:52 GMT

@BoCAuthour We currently don't have a time line that we can share. Never the less, if this changes we will make an announcement! We really do value your feedback, requests are how a lot of features get built and added to Square. Thanks for your input.

Re: Individual location dashboard

brenda00 — Fri, 16 Jun 2017 00:30:44 GMT

ok well i never selected a multi location feature but i somehow got one selected for me. So i need it removed.

I submitted a question regarding help with my online site and i was given a multilocation feature am extremely **bleep**ed off. now what?????????????

Re: Individual location dashboard

brenda00 — Fri, 16 Jun 2017 00:57:01 GMT

I figured out, nevermind. I get it now so am no longer upset. The locations will give me the flexibility i need. Thanks

Re: Individual location dashboard

EJ_ — Sun, 18 Jun 2017 19:01:32 GMT

@brenda00 Glad to hear you were able to get everything figured out.

Let me know if you need any help going forward 👍🏼

Re: Individual location dashboard

radiantisa — Tue, 12 Sep 2017 21:11:19 GMT

This post has over 1200 views, and this issue has been going on since early 2016. Please resolve the issue, it creates an unnecessary extra step for those trying to enjoy the ease and efficiency of Square. This whole thread of frustrated commenting could also disappear! Please pass this on to someone that will resolve the issue. Thanks.

Re: Individual location dashboard

MadXStitcher — Mon, 13 Nov 2017 03:37:07 GMT

Have you passed this along yet? Because while I was in the process of filling an order, all of a sudden Square thinks I have multiple locations. I changed nothing; it logged me off for inactivity, and when I logged back in, I have to click a bunch of extra crap to get to my orders, and no longer have a menu at all.

How is the remotely helpful to anybody?WOW! So many locations!!!!"!!!!!$1g

Re: Individual location dashboard

EJ_ — Tue, 21 Nov 2017 19:54:40 GMT

Hi @MadXStitcher

Sorry to hear this has happened and it does sound a bit strange.

This type of change isn't usually forced on sellers, as it takes a specific action to trigger the account style switch.

Did you enroll in anything new recently?

Re: Individual location dashboard

Jodunk — Tue, 09 Jan 2018 11:22:13 GMT

I only have ONE location listed. Yet I can't seem to set up my online store. When I click online store a blue banner across the top states "switch to an individual location". As I mentioned I only have one listed. What do I do?