https://community.squareup.com/t5/Archived-Discussions-Read-Only/My-chip-reader-is-damaged-amp-the-serial-number-is-to-small-to/m-p/11149#M73582 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/1134">@marthag</a> @leahbray2&nbsp;Agreed! It can be pretty challenging to read the numbers, as they're quite small! In the past, I've worked with some sellers who actually took a photo of the numbers using their phone, and then they were able to zoom into the photo to more easily read the numbers/letter. Would you mind giving that a try?</P> <P>&nbsp;</P> <P>PS) If my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!</P> Mon, 18 Jul 2016 18:37:17 GMT Sean 2016-07-18T18:37:17Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/My-chip-reader-is-damaged-amp-the-serial-number-is-to-small-to/m-p/1099#M73580 <P>My chip reader is damaged &amp; the serial number is to small to read so I can't return it</P> Fri, 21 Jul 2017 20:14:03 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/My-chip-reader-is-damaged-amp-the-serial-number-is-to-small-to/m-p/1099#M73580 marthag 2017-07-21T20:14:03Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/My-chip-reader-is-damaged-amp-the-serial-number-is-to-small-to/m-p/11145#M73581 <P>Did you ever resolve your problem not being able to read small serial number? I am having the same problem with my damaged square reader. I don't see where I can contact square about this. Thanks.</P><P>&nbsp;</P> Mon, 18 Jul 2016 18:32:16 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/My-chip-reader-is-damaged-amp-the-serial-number-is-to-small-to/m-p/11145#M73581 leahbray2 2016-07-18T18:32:16Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/My-chip-reader-is-damaged-amp-the-serial-number-is-to-small-to/m-p/11149#M73582 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/1134">@marthag</a> @leahbray2&nbsp;Agreed! It can be pretty challenging to read the numbers, as they're quite small! In the past, I've worked with some sellers who actually took a photo of the numbers using their phone, and then they were able to zoom into the photo to more easily read the numbers/letter. Would you mind giving that a try?</P> <P>&nbsp;</P> <P>PS) If my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!</P> Mon, 18 Jul 2016 18:37:17 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/My-chip-reader-is-damaged-amp-the-serial-number-is-to-small-to/m-p/11149#M73582 Sean 2016-07-18T18:37:17Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/My-chip-reader-is-damaged-amp-the-serial-number-is-to-small-to/m-p/99472#M73583 <P>How do I get my chip reader repaird.&nbsp;[Personal Information Redacted]</P> Fri, 09 Nov 2018 22:26:16 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/My-chip-reader-is-damaged-amp-the-serial-number-is-to-small-to/m-p/99472#M73583 Timdeman1 2018-11-09T22:26:16Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/My-chip-reader-is-damaged-amp-the-serial-number-is-to-small-to/m-p/99483#M73584 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/139404">@Timdeman1</a> - Sorry to hear something is wrong with your chip reader! I suggest you give our CS a team a call so you can get things sorted as quickly as possible.&nbsp;</P> Fri, 09 Nov 2018 22:26:54 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/My-chip-reader-is-damaged-amp-the-serial-number-is-to-small-to/m-p/99483#M73584 katieand 2018-11-09T22:26:54Z