thread What is a passcode in Archived Discussions (Read Only)

I have a passcode but don't know what it is.

runswscissors — Fri, 22 Apr 2016 23:22:37 GMT

Because of this I cant put the app on anything. I cant figure out how to reset it, change it, or anything.

Re: I have a passcode but don't know what it is.

Sean — Sat, 23 Apr 2016 00:00:56 GMT

Hey! While it looks like you may have already heard back from our Support Team on this one, I'm happy to recap what might be going on here.

To start, the passcode your referencing is most likely tied to our Employee Management features. This article does a good job of explaining them in more detail:

https://squareup.com/help/us/en/article/3937-manage-passcode-access

In a nutshell, you can always assign a new passcode to an "Employee" or "Owner" (yourself) from the dashboard if you've lost track it (it happens, trust me).

As for the second half of your question, it sounds like you might be talking about Device Codes. A device code allows you to log into any supported device and pair it to a business location. It’s an easy, secure alternative to logging in with your email address and password. You can check out more details on Device Codes here:

https://squareup.com/help/us/en/article/5586-manage-devices-by-location

Hope this helps!

What is a passcode

Luecorpatterson — Sun, 08 Dec 2019 20:10:39 GMT

What is a passcode

Re: What is a passcode

ashc — Tue, 10 Dec 2019 13:27:26 GMT

Hi @Luecorpatterson,

I moved your post to an existing thread that goes over what passcodes are.

In the future- don't hesitate to search for your answer before posting because more likely than not, the answer is already within the Seller Community.

Re: I have a passcode but don't know what it is.

Peggyhurdle — Tue, 06 Oct 2020 15:43:11 GMT

I can't remember my 4 digit code. How can I reset it.

Peggy Hurdle