thread Re: How does Square notify me when a sale has taken place? in Archived Discussions (Read Only)

How does Square notify me when a sale has taken place?

denisedriscoll — Fri, 22 Apr 2016 15:47:07 GMT

Re: How does Square notify me when a sale has taken place?

George — Tue, 27 Nov 2018 18:03:30 GMT

You can set up your account to notify you when a transaction has taken place. Just go to the Account & Settings section of your online Square Dashboard and in the Email Notifications section, you can set your preferences for transactional emails:

Scroll down to Transactional Emails.
Click Per Payment to receive an email after every completed transaction.
Click Save to save your preferences.

How can I change my email setting so I get an email after every transaction?

farmhousepretty — Tue, 27 Nov 2018 18:01:30 GMT

This reply was created from merging an existing thread

How can I change my email setting so I get an email after every transaction?

Re: How can I change my email setting so I get an email after every transaction?

Helen — Tue, 27 Nov 2018 18:03:01 GMT

The steps to set up per transaction email notifications are in this thread @farmhousepretty! 👍

Re: How does Square notify me when a sale has taken place?

NobleScience — Thu, 10 Mar 2022 20:37:45 GMT

Is it possible to receive Transactional Emails for Point of Sale sales? Or is there some other easy way to know what my team members are selling without having to comb through the transaction history?

Re: How does Square notify me when a sale has taken place?

Ria — Thu, 10 Mar 2022 21:37:53 GMT

Hi @NobleScience - Welcome back to The Seller Community, it's so nice of you to stop by 😊

Great Question.

@George does an awesome job of walking you through step by step how to make sure you'r receiving those transactional emails in this thread.

I hope this helps.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨

Re: How does Square notify me when a sale has taken place?

NobleScience — Thu, 10 Mar 2022 21:39:51 GMT

Is it possible to just receive emails when certain team members make sales?

Re: How does Square notify me when a sale has taken place?

Ria — Thu, 10 Mar 2022 21:41:52 GMT

At this time there is no way to specify who you receive these emails for, the system won't sort them as of now.

I'm happy to pass this along to our engineers as a feature request on your behalf @NobleScience.

Re: How does Square notify me when a sale has taken place?

NobleScience — Thu, 10 Mar 2022 21:47:31 GMT

That'd be great, thanks!

Re: How does Square notify me when a sale has taken place?

csboutique — Mon, 07 Nov 2022 14:57:55 GMT

George, I was getting notifications of transactions that went through my Square of customer sales. Then about 2 weeks ago, they have stopped. How can I reset it so that I get email notifications of transaction through my Business Square account. Thanks!

Re: How does Square notify me when a sale has taken place?

sayra — Mon, 07 Nov 2022 23:19:20 GMT

Hey, @csboutique - Welcome to our Seller Community! 😃

Sorry to hear this is going on with your Square account notifications. If the steps above on how to edit your notifications did not help. Please reach out to our Customer Success team directly, we will be happy to look into your account further and reset your email settings if needed.

In the meantime, take a look at this Notification Center article, it may come in handy.

Have a good day ⭐️.