thread Receipt for Gift Card Sale printer setting in Archived Discussions (Read Only)

Receipt for Gift Card Sale printer setting

bekind — Sun, 19 Dec 2021 14:32:27 GMT

Can I change what printer the little receipt prints to when we issue a gift card in the shop? We have three printers and currently the little receipt prints to our kitchen printer (not where we want it to print!) Also, is there a setting to have the balance of the card appear on that receipt as well?

Re: Receipt for Gift Card Sale printer setting

Kassi_ — Wed, 22 Dec 2021 22:24:28 GMT

Welcome back to the Community, @bekind -

You can change the settings for each printer in your Point of Sale app to print whichever receipt you'd like to.

Here are some instructions for an iOS device and an Android device.

Please let me know if you have any other questions.

Re: Receipt for Gift Card Sale printer setting

jwasson1 — Mon, 28 Nov 2022 18:09:47 GMT

I am having the same issue, they are asking how to keep gift cad sales from printing on the kitchen printer.

Re: Receipt for Gift Card Sale printer setting

RobynR — Wed, 30 Nov 2022 20:54:49 GMT

Hey @jwasson1,

Thanks for joining the Community.

You may need to update the kitchen printer station on your POS. Please check out the Best Answer from Kassi above.

Please let me know if you have anything else I can help with.