thread No zip code in Archived Discussions (Read Only)

How do you enter in credit cards for International (overseas) clients?

LocalDirect — Fri, 21 Jul 2017 20:23:30 GMT

How do you enter in credit cards for International (overseas) clients?

Do you process payments for International or Overseas clients the same way as NA clients?

What do we need to know about processing International clients (my clients are based in Hong Kong, Phillipines, Germany, Israel, and other foreign countries.

International cards

ve6 — Tue, 19 Jul 2016 21:56:06 GMT

how do I enter a zip code for canada

Re: how do I enter a zip code for canada

George — Tue, 19 Jul 2016 21:55:43 GMT

You can process most internationally-issued cards via manual entry. For the post or ZIP code, enter in their postal code just like you would an American ZIP code but remember that you can switch between numbers and letters on your iOS or Android device, since the Canadian postal code format includes both.

This article has more tips and information on the topic: http://squ.re/1vO655e

Trying to run a charge on a Canadian card. How do I do the zip code?

cannon01 — Wed, 06 Apr 2016 15:37:47 GMT

Re: Trying to run a charge on a Canadian card. How do I do the zip code?

George — Wed, 06 Apr 2016 17:59:00 GMT

Check out the info here, @cannon01!

Have anyone had a chance to manually process international credit cards?

Mr-Sery-Volk — Tue, 17 May 2016 21:54:17 GMT

Have anyone had a chance to manually process international credit cards?

Re: Have anyone had a chance to manually process international credit cards?

mremele — Thu, 21 Apr 2016 13:15:14 GMT

All of our business is with Asian clients. What is your question specifically?

Re: Have anyone had a chance to manually process international credit cards?

Mr-Sery-Volk — Tue, 26 Apr 2016 22:06:28 GMT

I was trying to process payment from a client in Russia, and the system would not aprove his card, seemingly because of ZIP code.
Russian ZIPs are 6 digit long, and Register seemed to be unable to deal with that.
PS: It was manual card processing over the phone.

Re: International Client Payments

mremele — Wed, 27 Apr 2016 14:41:36 GMT

If you have the card in hand, then you just swipe it as usual. If you are manually typing in, the zip code is 00000. Everything else is the same.

Re: Have anyone had a chance to manually process international credit cards?

mremele — Wed, 27 Apr 2016 14:44:00 GMT

Zip code is 00000 for international.

Re: Have anyone had a chance to manually process international credit cards?

Mr-Sery-Volk — Wed, 27 Apr 2016 22:19:16 GMT

Thank. Appreciate you help.

Re: International Client Payments

Sean — Wed, 20 Jul 2016 22:23:06 GMT

To piggyback off the previous post, 5 zeros is a great option if there aren't ZIP or postal code in the country of the card holder. However, if the ZIP or postal code you need to enter is alphanumeric (as some are outside the US), you can toggle between the number keypad and the keyboard.

On iOS devices, you can tap ABC at the lower left of the screen, then to return back to the number keypad, tap 123 in the lower left of the screen. To switch between the number keypad and keyboard on an Android device, you tap the keyboard icon to the right of ZIP.

You can check out more information on accepting international cards in our Support Center.

How can i manually enter a sale if customer has no US zip code (international customer)?

leebookman — Tue, 17 May 2016 21:17:37 GMT

How can i manually enter a sale if customer has no US zip code (international customer)?

Re: How can i manually enter a sale if customer has no US zip code (international customer)?

Tom — Tue, 17 May 2016 21:44:23 GMT

Hi @Mr-Sery-Volk, great question! Check out Sean's post above.

If entering five zeros (00000) in place of the zip code doesn't work, try four (0000).

Find more information on accepting international cards in our Support Center.

How can I charge an Australian credit card?

jwa — Thu, 23 Jun 2016 18:16:32 GMT

I tried the city code but it did not accept it.... any thoughts?

Re: How can I charge an Australian credit card?

Tom — Thu, 23 Jun 2016 18:19:55 GMT

Hi @jwa, thanks for flagging. Take a look at Sean's reply here. Still having trouble? Try entering five zeros instead. Hope this helps! 🌏

International card payment

Moe — Thu, 30 Jun 2016 14:30:19 GMT

I have a card information for a customer that I need to charge him for our service but when I tried the card has declined he contacted with his bank and they said it's fine but the problem if you guys accept Visa electron cards or not or it gas to be visa depit to be accepted. Thank you

Re: International card payment

Tom — Thu, 30 Jun 2016 18:43:38 GMT

Hi @Moe, sorry to hear about the trouble accepting this payment. @Sean's post above should clear this up.

If you're still having any trouble, we'll need to look into specifics. You can send the payment information directly to our Support Team and we'll be able to get to the bottom of it.

Re: Have anyone had a chance to manually process international credit cards?

MessageArtist — Fri, 01 Jul 2016 20:15:44 GMT

Thank you!

How do I accept a cred card payment from Spain? Must the zip code be a US zip to be accepted?

3056617729 — Tue, 05 Jul 2016 15:22:46 GMT

How to enter a credit card payment from Spain?