thread Re: Question about Online Booking in Archived Discussions (Read Only)

Question about Online Booking

nailsbyjlyn — Thu, 05 May 2016 20:25:00 GMT

When my customers go to my online booking site to request an appointment, they are prompted for a username and password. Is there any way for them to go through the process of booking an appointment without having to sign up for Square?

Re: Question about Online Booking

Spenser — Wed, 11 May 2016 23:50:54 GMT

Hmmm, we don't actually have client logins for Appointments; can you let me know where a password and username is being requested?

When a client books an appointment, they'll be asked for their name and contact info (so you can send them the appointment details) but they won't be asked to login! Hopefully that helps clarify.

Re: Question about Online Booking

nailsbyjlyn — Thu, 19 May 2016 16:05:44 GMT

When they click on the link that I sent out introducing them to online booking, they are directed to my online booking site, but when they click on a service to book an appointment or just click on book an appointment, they are redirected to sign in to square. I've tried this myself with the client and got the same results.

Re: Question about Online Booking

Dee — Sun, 22 May 2016 18:44:17 GMT

trying clearing your history and book from the online then cancel and re book see it that works.