Can customers reload a plastic gift card?

Melissa-78 — Tue, 09 Jul 2019 23:50:30 GMT

Can my customers reload their own gift cards on their own?

Re: Can customers reload gift ?

George — Tue, 09 Jul 2019 23:51:28 GMT

Customers can't reload gift cards on their own but you can reload a Gift Card at any time from your point of sale!

Here are the instructions from our support center article to reload a Gift Card:

Go to your in-app item library and tap Gift Cards.
Tap the gift card item and select the amount to add to the gift card. If you set up your gift card item without a price, enter the amount.
Swipe or enter the gift card number to activate it.
If you swipe the gift card, the amount will automatically load. If you manually enter the gift card number, tap Load.
To add additional items to the sale, tap the arrow to return to your item library or tap the keypad icon.
Tap Charge to complete the sale.