thread Re: My chip card reader (not the contactless version) does not read cards in Archived Discussions (Read Only)

My chip card reader (not the contactless version) does not read cards

Sandyh2oart — Wed, 01 Nov 2017 22:39:17 GMT

My chip card reader (not the contactless one) will not read cards, help

Re: My chip card reader (not the contactless version) does not read cards

cardworry — Wed, 01 Nov 2017 22:39:29 GMT

having same problem. Will not accept chip or swipe.

Re: Chip card reader(not contactless version does not read cards

EJ_ — Wed, 06 Jul 2016 20:47:11 GMT

Hi all!

Check out this article in our Support Center. It should give you a few tips to try and resolve any issues you might be running into.

Re: My chip card reader (not the contactless version) does not read cards

VanKalkerFarms — Wed, 01 Nov 2017 22:39:42 GMT

Make sure it's fully charged, Other than the ones that have been broken when I got them, a low battery has always been the problem when the reader won't work. The battery doesn't last very long, even without use.

Re: My chip card reader (not the contactless version) does not read cards

george1968 — Wed, 01 Nov 2017 22:39:53 GMT

had it pluged in all night and there was a green light. still does not read card. When I plug it in I get a message saying reader connected.

Re: My chip card reader (not the contactless version) does not read cards

Helen — Wed, 01 Nov 2017 22:45:00 GMT

Hi @george1968, thanks for making sure the reader is charged!

I recommend making sure your device is compatible with the chip card reader. If it is compatible these troubleshooting tips should help. 👍