thread Re: Green dot bank in Archived Discussions (Read Only)

Does Square support Green Dot Bank?

Greatgoods23 — Thu, 02 Feb 2017 18:44:29 GMT

Hi I have a go bank account I think it's with Walmart and I would like to know can I use that account.

Re: Green dot bank

Kelly — Mon, 23 May 2016 16:59:54 GMT

Good question! Because Green Dot is a pre-paid bank card, we cannot support Green Dot.

You'll need actually need a transactional bank account (one that allows for both deposits and withdrawals), since prepaid cards (like your Green Dot) aren't supported. Sorry for the inconvenience!

This is because, as a seller, you'll need to support refunds and chargebacks. To learn more, check out our article on linking and editing your bank account.

Congrats on starting your business!

Re: Meet the Team: Sean

Rigo — Thu, 02 Feb 2017 03:05:24 GMT

RigoHi My name is Rigo & i am running a barbershop out of my home. I just recently jumped on the square reader band wagon. Now i do not have an actual bank account. But i do have my prepaid Green Dot visa card. I tryed to link my card to the square but its asking me for routing, account plus another account number. That third account number i dont have. How can i activate & finalize my square reader so i can get to use it? I did a test swipe, it asked me how much i was chargeing & i put $15.00 now i dont kno if i completed the transaction or what happend to the $15.00 because its not on my card!!!

Re: Meet the Team: Sean

Sean — Thu, 02 Feb 2017 18:46:19 GMT

Hi @Rigo — Welcome to the Seller Community! As for your question, it looks like another seller had the same question, and received an answer. Check out this thread for more details.

I didn't know until you didn't support green dot

Mowa — Mon, 13 Feb 2017 02:43:42 GMT

I already made a few transactions, how would I be able to get the money that I made on my account? Do y'all have a card? or do I get a mailed check?

Re: I didn't know until you didn't support green dot

Spenser — Mon, 13 Feb 2017 18:51:16 GMT

Apologies to hear about the confusion, @Mowa.

I moved your post to another thread on the topic. We do not offer a card ourselves, but you will need to link an different bank account (even if it's a family member's or business partner) in order to receive the deposit. Feel free to contact our Support team directly if you need a hand!

Re: Green dot bank

MPantzer — Tue, 17 Apr 2018 21:48:21 GMT

That's not necessarily the case. I have a GoBank account through Green Dot. It functions like any other checking account. I have my pay direct deposited, I get instant deposits from Uber applied through my associated debit card.
That said, Square still seems to think it's a non transactional account because they're calling my routing number as not supported by their system, Unfortunately I'm gonna have to use PayPal to take payments if Square can't/won't work with this bank

Re: Green dot bank

MRSCAMPBELLC28 — Mon, 27 Aug 2018 23:33:54 GMT

What banks does square accept?

Re: Green dot bank

Chad — Thu, 30 Aug 2018 00:35:56 GMT

Hello @MRSCAMPBELLC28!

Square supports transactional bank accounts for deposits. A transactional account can receive credits and debits. Typically if a bank has brick and mortar location the account will be supported. If you use an online bank it might be supported, but the only way to know if to give it a try! 🙂

How to connect cash card to square

Loris — Thu, 16 Apr 2020 03:55:03 GMT

Link cash card prepaid bank account

Re: How to connect cash card to square

Joe — Thu, 16 Apr 2020 13:24:35 GMT

Hi there, @Loris 👋 Thanks for reaching out to us here on the Seller Community! We are happy to have you.

I've gone ahead and merged your post into an existing thread where Sellers were also asking about adding prepaid bank accounts and cards to their Square account. Unfortunately, we cannot connect prepaid accounts to Square. This Best Answer from Kelly will give some more insight.

Let me know if you have any questions!

I couldn't process a payment from a GoBank card. Why not?

jtrummp — Tue, 29 Sep 2020 02:46:54 GMT

I use Square to collect rent. I couldn't process a payment from a GoBank card. Why not? I tried card reader and manual entry. Kept getting "card declined, try another card."

Re: I couldn't process a payment from a GoBank card. Why not?

ashc — Tue, 29 Sep 2020 11:50:39 GMT

Hi @jtrummp,

I moved your post to an existing thread on Green Dot cards.

We don't accept them for payment or for instant transfers. You can see a list of our accepted card brands here from the Support Center.

Re: How to connect cash card to square

Loris — Tue, 23 Mar 2021 18:17:04 GMT

Still not connected to bank

Or finding help, answers

Re: How to connect cash card to square

JustinC — Tue, 23 Mar 2021 20:58:40 GMT

@Loris - are you trying to connect a Green dot bank acct?

Re: Does Square support Green Dot Bank?

4FISHERS — Sun, 19 Dec 2021 21:25:31 GMT

Square support,

I really don't understand why you all cannot connect a Walmart Money Card via GreenDot Bank. I have a legit routing number and account number through them, I am able to have direct deposits made into the account, and debits/credits can be made. It operates exactly the same as other bank accounts. I do not bank locally, as we are military... so the convenience of being able to make deposits at a local Walmart are why I opened the GreenDot account. Seems like I should be able to link my Square. Frustrating, to say the least. All of my business transactions go through that account.

Kind regards,

Amy Fisher

Re: Does Square support Green Dot Bank?

Kassi_ — Mon, 20 Dec 2021 21:14:42 GMT

Welcome to the Community, @4FISHERS -

GreenDot accounts cannot be used because it is an internet bank which means it doesn't have a brick and mortar location.

Also, prepaid cards cannot be attached either. It's part of the banking regulations that Square has to comply with.

Appreciate you reaching out about this for more information.

Re: Does Square support Green Dot Bank?

Billbaby1 — Thu, 23 Jun 2022 19:20:44 GMT

Can you use green dot bank for my square.

[This post was moved by a moderator from the event titled "Meet the Order Manager product team: Which workflows are most critical to managing orders? 📨🧾".]

Re: Does Square support Green Dot Bank?

Tom — Thu, 23 Jun 2022 19:22:25 GMT

Hey @Billbaby1 — thanks for reaching out. It looks like a few other sellers had a similar question about Green Dot and I moved your post over to this discussion. Have a look at Kelly's best answer for more details. Hope this helps clear things up for now!