https://community.squareup.com/t5/Archived-Discussions-Read-Only/am-trying-to-reset-my-password-and-I-keep-getting-the-dashboard/m-p/38850#M70864 <P>I am now trying to reset password keeps going to the main screen trying to get me to download app again please advise thank you</P> Mon, 22 May 2017 16:35:53 GMT Kfalcone1968 2017-05-22T16:35:53Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/am-trying-to-reset-my-password-and-I-keep-getting-the-dashboard/m-p/4946#M70862 <P>I need to reset my password</P> Thu, 19 May 2016 01:10:52 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/am-trying-to-reset-my-password-and-I-keep-getting-the-dashboard/m-p/4946#M70862 reb68 2016-05-19T01:10:52Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/am-trying-to-reset-my-password-and-I-keep-getting-the-dashboard/m-p/5022#M70863 <P>Because the Community is a public platform, we can't share account information (for security purposes).&nbsp;Our Support Team can help though! Check out&nbsp;<A href="https://www.sellercommunity.com/t5/Support/Customer-Code-Where-is-it/m-p/4163#U4163" target="_blank">this thread</A>&nbsp;for how to get in contact with our Support Team.&nbsp;</P> Thu, 19 May 2016 18:42:55 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/am-trying-to-reset-my-password-and-I-keep-getting-the-dashboard/m-p/5022#M70863 Kelly 2016-05-19T18:42:55Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/am-trying-to-reset-my-password-and-I-keep-getting-the-dashboard/m-p/38850#M70864 <P>I am now trying to reset password keeps going to the main screen trying to get me to download app again please advise thank you</P> Mon, 22 May 2017 16:35:53 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/am-trying-to-reset-my-password-and-I-keep-getting-the-dashboard/m-p/38850#M70864 Kfalcone1968 2017-05-22T16:35:53Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/am-trying-to-reset-my-password-and-I-keep-getting-the-dashboard/m-p/39039#M70865 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/56018">@Kfalcone1968</a>, thanks for flagging this and sorry to hear about the trouble accessing your account!</P> <P>&nbsp;</P> <P>Is this happening with the Point of Sale app? If you haven't already, give <A href="https://squareup.com/help/us/en/article/4992-square-point-of-sale-app-troubleshooting" target="_blank">these troubleshooting tips</A> a try. If you're still not able to reset your password after that, please <A href="https://squareup.com/help/us/en/contact" target="_blank">let our Support Team know</A>&nbsp;— they'll get this sorted out ASAP.</P> Thu, 25 May 2017 01:41:17 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/am-trying-to-reset-my-password-and-I-keep-getting-the-dashboard/m-p/39039#M70865 Tom 2017-05-25T01:41:17Z