thread Re: WHAT IS GOING ON WITH THIS SITE? in Archived Discussions (Read Only)

HOW DO I PUT ALL MY ITEMS ONLINE FOR CUSTOMERS TO SEE?

barnone01 — Fri, 21 Jul 2017 21:11:54 GMT

THis site used to be so user friendly. I used to be able to click on the item and do everything I wanted.

NOW, I can't figure out how to put stuff I took OFFLINE back online.

You took something that was simple and made it almost IMPOSSIBLE...

When I click on the item that I want online, there used to be a box you could just check.

NOW, I have to go to a video editor where only the items that are online are shown.

HOW THE HELL DO I PUT ALL MY ITEMS ONLINE FOR CUSTOMERS TO SEE?

This is so ridiculous...

WHY DID YOU CHANGE SOMETHING THAT WAS SO BASIC AND SIMPLE INTO THE MOST FRUSTRATING, COMPLICATED AND IMPOSSIBLE CHALLENGE EVER?

Re: WHAT IS GOING ON WITH THIS SITE?

Tom — Tue, 31 May 2016 20:30:20 GMT

Hi @barnone01, so sorry for the frustration with the newer format. We're always working to improve or products based on customer feedback; rest assured that I'm sharing your experience with our product liaison team.

These steps should take care of getting your items back online:

Sign into your online dashboard and go to your Site Editor.
Using your mouse, hover over the item that needs to be available again > click Edit Item.
Scroll down > toggle on "Show as available in your store".
Click the blue Save button.

If you're encountering any trouble or would like a team member to take a look at account-specifics, please contact us directly. Hope this helps!