thread Re: Why do customers receive multiple emails for the same purchase? James T in Archived Discussions (Read Only) https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-do-customers-receive-multiple-emails-for-the-same-purchase/m-p/6060#M70189 <P>Hmmm, strange. Your customers should only be receiving one receipt for purchases!&nbsp;</P> <P>&nbsp;</P> <P>If a customer has visited a Square seller before, they may start receiving&nbsp;<A href="https://squareup.com/help/us/en/article/5212-automatic-receipts" target="_blank">Automatic Receipts</A>. You would know if this is the case when the app skips the receipt screen, and you don't need to enter a preference for receipt delivery.</P> <P>&nbsp;</P> <P>It may be an issue if your customers are receiving two for some reason.&nbsp;If you'd like for us to take a look a particular transaction, go ahead and&nbsp;<A href="https://squareup.com/help/us/en/contact" target="_blank">contact our Support team.</A></P> Fri, 03 Jun 2016 01:30:09 GMT Spenser 2016-06-03T01:30:09Z Why do customers receive multiple emails for the same purchase? James T https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-do-customers-receive-multiple-emails-for-the-same-purchase/m-p/5813#M70188 <P>hi</P> Tue, 31 May 2016 16:57:38 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-do-customers-receive-multiple-emails-for-the-same-purchase/m-p/5813#M70188 emmajim 2016-05-31T16:57:38Z Re: Why do customers receive multiple emails for the same purchase? James T https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-do-customers-receive-multiple-emails-for-the-same-purchase/m-p/6060#M70189 <P>Hmmm, strange. Your customers should only be receiving one receipt for purchases!&nbsp;</P> <P>&nbsp;</P> <P>If a customer has visited a Square seller before, they may start receiving&nbsp;<A href="https://squareup.com/help/us/en/article/5212-automatic-receipts" target="_blank">Automatic Receipts</A>. You would know if this is the case when the app skips the receipt screen, and you don't need to enter a preference for receipt delivery.</P> <P>&nbsp;</P> <P>It may be an issue if your customers are receiving two for some reason.&nbsp;If you'd like for us to take a look a particular transaction, go ahead and&nbsp;<A href="https://squareup.com/help/us/en/contact" target="_blank">contact our Support team.</A></P> Fri, 03 Jun 2016 01:30:09 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Why-do-customers-receive-multiple-emails-for-the-same-purchase/m-p/6060#M70189 Spenser 2016-06-03T01:30:09Z