Filter to not allow client to reschedule within time period of their appointment?

villagewaxshack — Tue, 07 Jun 2016 23:08:54 GMT

Will there be a setting installed to Square Appointments to essentially set a time period of when a client can reschedule their appointment on their own?
EX: Jane Smith has an appoinment with my business at 5:00PM.

Client reschedules their own appointment 5 minutes before 5:00PM becuase there is no filter to NOT allow the client to do this.

I really like leaning on this program as my virtual assistant, and having the ability to limit my problem clients from doing this with a filter to not allow client to make changes to their appointment within 1 hour or 2 (or whatever time frame business owner would choose) would really help me out & possibly others? I belive this would pair really strongly with the "no show" section of square appointments.

Re: Filter to not allow client to reschedule within time period of their appointment?

Spenser — Wed, 08 Jun 2016 00:27:13 GMT

If you're using the "Hold Card for No-Show Protection" option, you can setup a cutoff time for canceling or rescheduling. Is this different than what you're looking for?

You can then charge a flat or percentage fee if a customer does this and should deter them from doing so!

Check out our guide on setting up these options and let me if that's not quite what you meant; I'd be happy to pass on the feedback.

thread Filter to not allow client to reschedule within time period of their appointment? in Archived Discussions (Read Only)

Filter to not allow client to reschedule within time period of their appointment?

Re: Filter to not allow client to reschedule within time period of their appointment?