thread How do I cancel my Appointments free trial? in Archived Discussions (Read Only)

How do I cancel my Appointments free trial?

tntstables — Mon, 13 Jun 2016 19:11:11 GMT

I'm not impressed with the 30 day trial and I don't need this for my business. I see no options to cancel it. I'd hate to have to completely leave Square altogether and go with a different company. Can I cancel this without closing my account entirely?

Re: I need to cancel the "Appointments" option. I don't use it.

Spenser — Mon, 13 Jun 2016 19:12:58 GMT

Sorry to hear Appointments won't work for you business!

There's no need to cancel your free trial. Rest assured that you won't be charged after the free trial ends unless you decide to subscribe.

You'll have access to your Appointments account throughout the entire 30-day trial period. At the end of the trial, you'll be notified and you can either discontinue use of Square Appointments or subscribe by selecting a payment method. Hopefully that helps clarify.

Re: I need to cancel the "Appointments" option. I don't use it.

katims — Thu, 09 Feb 2017 16:53:34 GMT

I subscribed and it wiped out all my appointments and clients, services and all info I put in! How do I cancel my subscription?

Re: I need to cancel the "Appointments" option. I don't use it.

Sean — Thu, 09 Feb 2017 17:16:06 GMT

@katims - Sorry to hear about the trouble! Did you already reach out to our Support Team to take a closer look at this for you? Also, you can manage all of your subscriptions from your Square Dashboard.