thread Re: Why did the email alert drop the user name? in Archived Discussions (Read Only)

Why did the email alert drop the user name?

jkostowniak — Tue, 14 Jun 2016 15:00:28 GMT

I have 10 guys out in the field for 7 different offices, the email alerts come to me, when I open them it used to give me the name of the staff member who took the payment so I knew which office to forward it to for proof of payment on an order. now that is gone, I dont have time to log in every single time I get an email alert just to see what user ran the charge.. Please put the user name back into the email alert.

Re: Why did the email alert drop the user name?

Sean — Thu, 16 Jun 2016 17:20:31 GMT

Thanks for pointing this out, and for sharing how it has affected your workflow. I'm sorry for the inconvenience!

As a follow, would you mind posting a before and after screenshot? When did you notice the change?

Thanks for your help with this!