thread Re: How do you correct your e-mail address that is linked to your account. I used the wrong email ad in Archived Discussions (Read Only)

How do you correct your e-mail address that is linked to your account. I used the wrong email addres

Rodriguez1984 — Tue, 21 Jun 2016 19:02:52 GMT

How do I update my email that is linked to my square account.

Re: How do you correct your e-mail address that is linked to your account. I used the wrong email ad

FogataMexicana — Tue, 21 Jun 2016 19:15:36 GMT

As long as you can log in its real easy. LOg onto squareup.com then click on dashboard at the top of the page. So once in your dashboard under accounts and settings it will have an option to do this under "Basic Information" just re-type the email you want to use and click on change highlighted in blue. Hope this helps.

Re: How do you correct your e-mail address that is linked to your account. I used the wrong email ad

eshara — Tue, 28 Jun 2016 22:07:18 GMT

why is so "hard to get understanding pertaining to reactivate my reader; I have a new phone;& need to set my square for activation.

Re: How do you correct your e-mail address that is linked to your account. I used the wrong email ad

VanKalkerFarms — Wed, 29 Jun 2016 04:24:28 GMT

If you have a new phone, you should just have to download the app and sign in. If you're trying to get a reader associated with your new phone, check out these links.

https://squareup.com/help/us/en/article/5639-set-up-the-square-contactless-chip-card-reader

https://squareup.com/help/us/en/article/5412-square-chip-card-reader-tips-and-troubleshooting

You'll first need to verify that your new phone has the most updated software AND is a supported phone for your reader.

https://squareup.com/compatibility

Re: How do you correct your e-mail address that is linked to your account. I used the wrong email ad

csp7707 — Fri, 05 Jun 2020 01:08:03 GMT

It appears that my user name is in two places. I am using the Dashboard on my computer. In the upper left corner, I go to the Dashboard, Home, Account and Settings. From there I see the correct Name and email address. However if I go to the upper right corner, and click on my name, I see the previous "owner's name " and the previous "email address." My receipts for goods purchased by my customers are going to the previous email address, the one in the upper right, and not to the new email address, which is accessible from the dashboard. I have tried to change my email address in the upper right but there seems to be no way to do that. It's been 3 days since I made the change. Please help. Thanks.

Re: How do you correct your e-mail address that is linked to your account. I used the wrong email ad

pmbedevian — Sat, 03 Oct 2020 23:08:56 GMT

Did anyone ever answer you? DId you ever get it fixed?

I am having the same issue. My e-mail and name are correct in the dashboard area, but in the upper right of my desktop when I click the business name I see the old owner and the old address and all of my online orders are going there! Been a week since I changed the e-mail in dashboard, but it has not sync'd even after several log-offs & log-ons!

Re: How do you correct your e-mail address that is linked to your account. I used the wrong email ad

belenartleague — Tue, 01 Jun 2021 16:24:51 GMT

How do I update my email that is linked to my square account.

Re: How do you correct your e-mail address that is linked to your account. I used the wrong email ad

Valentina — Wed, 02 Jun 2021 00:36:24 GMT

Our team can help you make this change, @belenartleague! 🎨

When you have a moment, please reach out directly by logging into your Square account and heading here - a phone call is the fastest way for our team to help with this kind of change. Please respond to me here if you run into any trouble when you try to reach out that way.

P.S. Welcome to the Seller Community ✨