thread Re: How can I determine which customers are opening our marketing campaign emails? in Archived Discussions (Read Only)

How can I determine which customers are opening our marketing campaign emails?

Winepig — Sat, 25 Jun 2016 18:10:02 GMT

How can I determine which customers are opening our marketing campaign emails?

Re: How can I determine which customers are opening our marketing campaign emails?

Kelly — Mon, 27 Jun 2016 19:21:51 GMT

Hi @Winepig I came across you other post first so check out that thread for all your info!

Re: How can I determine which customers are opening our marketing campaign emails?

essensuals — Sat, 16 Dec 2017 20:11:32 GMT

Good question. Open rate doesn't itemize opens. I want to see who does not open emails so I can follow up or remove them from the mailing list.

Re: How can I determine which customers are opening our marketing campaign emails?

katieand — Tue, 19 Dec 2017 17:28:03 GMT

Hi @essensuals - thanks for your question! Unfortunately, you can't see itemized open rates. However, you can export your customer directory to see who has opted out of campaigns. Hope this helps!