thread Re: Printer compatibility in Archived Discussions (Read Only)

Is my printer supported or compatible with Square Point of Sale?

Abk — Sun, 21 Jan 2018 22:00:04 GMT

I want to print from square to an Epson printer, but square only recognizes Bluetooth printers. I have already added this printer for other apps...what is the problem?

Receipt Printer via OTG with Android device

SSmobile — Sat, 16 Apr 2016 05:36:30 GMT

I have a Samsung GT-i9250m android 4.2.2 phone with OTG capability. I have purchased a few Android compatible USB thermal printers to pair with my phone to function as a POS system. They work fine with the phone but none were recognized by Square app so I returned them. Is your app compatible with any printers other than Star? If not, why?

Printing - LG Adroid tablet - Epson Printing - No printers Available

usascottwright — Wed, 09 Nov 2016 21:48:00 GMT

I have a LG android tablet with square and a wireless Epson printer connected through a router.

1. Set up wireless info on epson and is connected through the wireless router

2. Wi-fi is on and connected to tablet

3. Share & connect > Printing > Cloud Print is On

4. Down load the epson ap "Epson Print Enabler" and shows on

5. Squareup > Settings > Printers

6. Create Printer Station > name "Epson" > Select printer

7. No Printers Available

Android Version 6.0 / Epson workforce 645

Google cloud print is on

Did a test print from the Cloud Print application and printed fine

I just can't get square to reconize the epson printer on the tablet.

Re: I want to print a customer receipt on an Epsom wireless printer from square, but the square?

VanKalkerFarms — Thu, 30 Jun 2016 19:13:30 GMT

Do you mean an Epson receipt printer or a standard computer printer?

Printer compatibility

CABILAOResort — Fri, 21 Jul 2017 20:04:48 GMT

Would like to ask if EPSON printer is compatible to the squareup? And if yes, is there any specific model or can you give me what model the best used for squareup?

I'm in the Philippines and Star printer is not that convenient to us because we need to order it from abroad.

Hoping that someone could help me.

Thank you so much!

Re: Printer compatibility

VanKalkerFarms — Thu, 01 Sep 2016 11:52:04 GMT

this is a list of supported printers.

https://squareup.com/help/us/en/article/5642

bigger issue is I don't think square works in the Philippines. "Card payment acceptance with the Square app is currently available in the US, Canada, Japan, and Australia."

https://squareup.com/help/us/en/article/4956-international-availability

Re: Printer compatibility

Sean — Thu, 01 Sep 2016 23:06:25 GMT

@VanKalkerFarms - You are totally correct on this one, however, Square Register is available worldwide. While we don't currently offer credit card processing services in the Philippines, many international Square sellers still use our software to keep track of their sales, inventory, etc.

@CABILAOResort - I totally feel for you. We've had many seller requests to support more printers, especially Epson ones. While this isn't currently an option, I'll definitely share your feedback.

Re: Printer compatibility

creeazz — Thu, 22 Sep 2016 06:04:11 GMT

Any update about the Epson printer yet?

Re: Printer compatibility

Sean — Fri, 23 Sep 2016 00:19:42 GMT

@creeazz - I don't have any sort of update to share right now, but I'll be sure to ping this thread if I do! Thanks for your patience. 🙃

Re: Printer compatibility

tingshen — Sun, 30 Oct 2016 22:59:12 GMT

I heard from somebody in Singapore that Epson TM-T88V can work on Square. However, I am not sure how he does that. Can you verify this?

Re: I want to print a customer receipt on an Epsom wireless printer from square, but the square?

tingshen — Sun, 30 Oct 2016 23:00:54 GMT

I would like to know how to configure Square to use Epson TM-T88V. There were successful cases happened in Singapore. However, I do not know how they did it. Can you help us?

Re: Printer compatibility

Sean — Sun, 30 Oct 2016 23:18:36 GMT

@tingshen - We don't officially support this printer, but it's definitely a popular feature request! We'll be sure to let you know if this changes in the future.

Re: I want to print a customer receipt on an Epsom wireless printer from square, but the square?

Sean — Tue, 01 Nov 2016 18:17:06 GMT

@tingshen - While this printer is not officially supported, it's definitely a popular feature request. You can find more details on supported printers below:

- Supported Hardware for iPads

- Supported Hardware for Android Devices

- Recommended Hardware for Square Stand

I'll be sure to let you know if this changes in the future!

Re: Printing - LG Adroid tablet - Epson Printing - No printers Available

Sean — Wed, 09 Nov 2016 21:54:31 GMT

@usascottwright - While we don't currently support Epson printers, it's definitely a popular feature request. I'll update this thread if that changes in the future! Also, apologies for the delay in following up with you.

Re: Printer compatibility

Air05 — Fri, 11 Nov 2016 04:13:09 GMT

There are some users said the T88V is supported. Why?

Re: Receipt Printer via OTG with Android device

Kevin7 — Sat, 19 Nov 2016 03:35:59 GMT

Square is not interested in using anyone but Star. And their attitude is that they frankly don't care. I know, I have emails from them about it. If I was to guess, I would bet they have a deal with Star that funds their (insert pizza parties, to silk pockets). But lets be realistic. I mean it has to be something viable, right? The fact that Star uses the same print protocals that Epson uses has no bearing on an Epson receipt printer not working. It goes in the same line as Android devices can't use bluetooth devices... although that new chip reader is bluetooth. It is a lack of customer service and they need to step up to the plate, or someone is going to come along and take their business away from them.

Re: Receipt Printer via OTG with Android device

Sean — Mon, 21 Nov 2016 20:26:46 GMT

@SSmobile @Kevin7 - I went ahead and moved both of your comments over to the thread where we are tracking this feature request. I totally understand your frustration and desire for Epson support. They make a mean printer that is also a fraction of the cost of most Star printers. I have personally passed this feedback along to our product team, and expanding compatibility is something that is top of mind for them. I'll update this thread if/when this functionality is added in the future!

Is my Epson printer supported or compatible with Square Register?

hawktreats — Thu, 13 Jul 2017 18:20:54 GMT

I have an epson tm-t88III model # m129c . I thought that I could buy a rs-232 serial to usb adapter to work with my square stand but a computer tec said he didnt think that it would work. I contacted epson to see if that was correct and they said nothing would make it bluetooth or usb compatable. I know by googling i seen an adapter that goes to the serial port to make it bluetooth.

I would rather not have to buy another printer if possible so if anyone has an idea of what I can do to make this work with my square stand I would be forever greatful.

Re: Need help with a epson printer

Helen — Thu, 24 May 2018 16:19:55 GMT

I~~'m so sorry @hawktreats — Epson printers aren't supported with Square at this time!~~ See below for an update!

~~We're tracking this feature request closely and as soon as Epson printers are supported we'll update everyone in this thread!~~

In the meantime, I've moved your post here so you can read Sean's Best Answer. Head to our Support Center for a list of supported hardware for iPads, Android devices, and the Square Stand!

Re: Need help with a epson printer

Helen — Sun, 21 Jan 2018 22:05:52 GMT

Hi everyone! I'm back with an update, we've just added supports for three EPSON printers! 🎉 Head to this post for list of supported EPSON printers.

Please note, these printers can only be used with iOS devices at this time. I don't have a timeline for when they'll be supported with Android devices yet. But I'll report back when I have an update! 😀