thread Was using text opt-in option, however my fixed $ discount was showing up as %% and receipts not sent in Archived Discussions (Read Only) https://community.squareup.com/t5/Archived-Discussions-Read-Only/Was-using-text-opt-in-option-however-my-fixed-discount-was/m-p/333579#M6857 <P>Setup fixed $ discount for text opt-in, system at POS using iphone/ipad is showing %%, and does not send customer their receipt so I have to resend.&nbsp; Square has bug in this somewhere, as it is showing setup as $$ in settings but displays as %%, support rep did not understand this much less that it is an issue.</P><P>&nbsp;</P><P>Just spoke w/Marketing support and some type of discount is required to use any part of the text opt-in function.&nbsp; Being a small business this does not scale and being told by Square that I have to provide some type of discount for this is just, well unacceptable.&nbsp; This is also an issue in that I have gotten customer request/approval to send comms but Square says I cant enter this info into their profile and that they require the opt-in but per CPNI rules I am sending the comms and am responsible and not Square so they are managing a process that is outside their area.</P><P>&nbsp;</P><P>IF anyone has figured out how to keep the text opt-in function without a discount please share your insight, it will be most appreciated.</P><P>&nbsp;</P><P>Many thanks in advance!</P> Fri, 14 Jan 2022 18:37:19 GMT sharon_moongate 2022-01-14T18:37:19Z Was using text opt-in option, however my fixed $ discount was showing up as %% and receipts not sent https://community.squareup.com/t5/Archived-Discussions-Read-Only/Was-using-text-opt-in-option-however-my-fixed-discount-was/m-p/333579#M6857 <P>Setup fixed $ discount for text opt-in, system at POS using iphone/ipad is showing %%, and does not send customer their receipt so I have to resend.&nbsp; Square has bug in this somewhere, as it is showing setup as $$ in settings but displays as %%, support rep did not understand this much less that it is an issue.</P><P>&nbsp;</P><P>Just spoke w/Marketing support and some type of discount is required to use any part of the text opt-in function.&nbsp; Being a small business this does not scale and being told by Square that I have to provide some type of discount for this is just, well unacceptable.&nbsp; This is also an issue in that I have gotten customer request/approval to send comms but Square says I cant enter this info into their profile and that they require the opt-in but per CPNI rules I am sending the comms and am responsible and not Square so they are managing a process that is outside their area.</P><P>&nbsp;</P><P>IF anyone has figured out how to keep the text opt-in function without a discount please share your insight, it will be most appreciated.</P><P>&nbsp;</P><P>Many thanks in advance!</P> Fri, 14 Jan 2022 18:37:19 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Was-using-text-opt-in-option-however-my-fixed-discount-was/m-p/333579#M6857 sharon_moongate 2022-01-14T18:37:19Z