https://community.squareup.com/t5/Archived-Discussions-Read-Only/with-chip-reader-plugged-in-phone-completely-it-does-not-work/m-p/10211#M68130 <P>Sorry to hear about the trouble. I just check out&nbsp;<A href="https://squareup.com/compatibility" target="_blank">compatibility page</A>, and your phone is&nbsp;definitely compatible with this reader, and our Square Contactless and Chip Card Reader.&nbsp;</P> <P>&nbsp;</P> <P>Do you happen to be using a case with your phone? Have you had a chance to check for software updates for you device and our app?&nbsp;</P> Sun, 10 Jul 2016 17:32:08 GMT Sean 2016-07-10T17:32:08Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/with-chip-reader-plugged-in-phone-completely-it-does-not-work/m-p/9971#M68129 <P>with samsung galaxy S5 when plugged in all the way, phone does not see it. If i remove it just a little it will see it then it will not. Did I get the wrong version?</P><P>&nbsp;</P> Thu, 07 Jul 2016 23:55:52 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/with-chip-reader-plugged-in-phone-completely-it-does-not-work/m-p/9971#M68129 thamilton1957 2016-07-07T23:55:52Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/with-chip-reader-plugged-in-phone-completely-it-does-not-work/m-p/10211#M68130 <P>Sorry to hear about the trouble. I just check out&nbsp;<A href="https://squareup.com/compatibility" target="_blank">compatibility page</A>, and your phone is&nbsp;definitely compatible with this reader, and our Square Contactless and Chip Card Reader.&nbsp;</P> <P>&nbsp;</P> <P>Do you happen to be using a case with your phone? Have you had a chance to check for software updates for you device and our app?&nbsp;</P> Sun, 10 Jul 2016 17:32:08 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/with-chip-reader-plugged-in-phone-completely-it-does-not-work/m-p/10211#M68130 Sean 2016-07-10T17:32:08Z