thread Re: Doing a search on the bar code in Register? in Archived Discussions (Read Only)

Can you search for an item by SKU with out a scanner?

rhona — Fri, 18 Nov 2016 18:29:47 GMT

Am trying to do a search of an item by the bar code but it won't let me? Is there a way to do this?

Re: Doing a search on the bar code in Register?

Sean — Mon, 11 Jul 2016 18:54:39 GMT

I've heard this request a number of times, and I definitely see how this functionality would be really useful.

At this point, you're only able to use the barcode scanner and/or the SKU to add an item to a sale, not to search for it in the library. You would need to type the name of the item in to locate it.

I will be sure to pass this feature request along to our Product Liaison Team! They love hearing about ways that help our sellers run their businesses better. 👍

Re: Doing a search on the bar code in Register?

Junes — Fri, 11 Nov 2016 18:19:02 GMT

That's ridiculous. I have a company that only has sku numbers that we use to search for the items on our current register. That loses so much functionality. Well, since I'm new, I guess the square is going back.

Re: Doing a search on the bar code in Register?

fotobella — Wed, 16 Nov 2016 20:07:35 GMT

I am new too. How do you scan to add to the sale? When I am in the register the only way I can see to add items is to search for them?

Search By Variants?

vb — Thu, 17 Nov 2016 21:21:33 GMT

Is there a way to search by Variants or SKU on the register? I easily have 5 variants for each model and I'd rather not have to make each one a distinct item.

Re: Doing a search on the bar code in Register?

Spenser — Fri, 18 Nov 2016 20:41:33 GMT

Hi @fotobella - you need to be using a supported barcode scanner in order to scan an item into the sale. Is that what you mean?

Re: Doing a search on the bar code in Register?

fotobella — Fri, 18 Nov 2016 20:52:45 GMT

So I can't use the blue tooth barcode scanner I have? I have to get a different one?

I think between this and lack of automated promotional pricing, square is not the solution for us.

Re: Doing a search on the bar code in Register?

Spenser — Fri, 18 Nov 2016 22:28:36 GMT

Which Bluetooth scanner do you have, @fotobella?

Re: Doing a search on the bar code in Register?

fotobella — Fri, 18 Nov 2016 22:49:07 GMT

TEEMI RMCT-10. We use them for our warehouse management system.

Re: Doing a search on the bar code in Register?

Spenser — Sat, 19 Nov 2016 19:29:40 GMT

Thanks for providing that, unfortunately it is not a model that is compatible with our app. Definitely understand you need to do what's best for your business. Let us know if you have any other questions.

Re: Search By Variants?

Sean — Sun, 20 Nov 2016 19:42:06 GMT

@vb - This is a very popular feature request. I went ahead and moved your comment over to the thread where we are tracking this. I'll be sure to update everyone here if this functionality is introduced. 🙂

Re: Can you search for an item by SKU with out a scanner?

EolaPets — Mon, 30 Jan 2017 16:37:46 GMT

Why doesn't Square just add this feature already. You should be able to search by SKU or Name or even something in the Description or Tags. This is very easy to implement. My thought is that Square wants you to buy their barcode so that they can make more $$$. It's a sensible business strategy but it a very crappy thing to do to small businesses that can't afford to have the Square branded barcode scanner.

Optionally, the iPad has a camera, why are we even fussing with barcode scanners? You should be able to show the iPad the item and capture the barcode using the camera that is built into the device. (Hey Square, that idea is free from me... I don't even want credit)

Re: Doing a search on the bar code in Register?

As — Mon, 30 Jan 2017 21:29:02 GMT

Re: Doing a search on the bar code in Register?

FFXSTN — Fri, 03 Feb 2017 19:43:48 GMT

My non-profit is exploring expanding our Square useage to do inventory control in our gift shop. Having the ability for our docents to search by SKU is absolutely critical to keeping this process under control. Is there an update as to when this will be available? Thanks.

Re: Doing a search on the bar code in Register?

EJ_ — Mon, 06 Feb 2017 19:29:27 GMT

@FFXSTN No updates as of right now, but this is one of the more popular requests that we see. Hopefully we can get something out that helps with this in the near future. We'll definitely announce if we do.

Re: Doing a search on the bar code in Register?

EJ_ — Tue, 07 Feb 2017 22:30:21 GMT

UPDATE: As of this morning, you can now search by SKU within the Point of Sale app by typing in the SKU Number or scanning the SKU Number.

Sorry we made you all wait so long for this feature, and thank you all for the feedback and advocacy that led to this update!

Re: Doing a search on the bar code in Register?

FAMI — Sun, 05 Mar 2017 20:41:30 GMT

Is this available in Square POS, or only with the new Square Retail?

Re: Doing a search on the bar code in Register?

Spenser — Mon, 06 Mar 2017 19:42:48 GMT

It's available in both, @FAMI! Make sure you have the latest version of the Point of Sale app installed and you will have the option to search by SKU. Thanks!

Re: Doing a search on the bar code in Register?

FAMI — Mon, 06 Mar 2017 19:44:12 GMT

This is wonderful news. Thank you.

Re: Doing a search on the bar code in Register?

CheeseCanary — Mon, 20 Mar 2017 17:04:37 GMT

If the ITEM has multiple SKUs using the VARs, when you scan the SKU it works. When you do a search it brings up a panel with all of the VARs in the item and you have to look through all of those to find your product. Totally inefficient and error prone for the cashier.

Why does scanning the SKU and keying it in bring different results? 2-7-17 you said it was fixed, I am confused

Some of our ITEMs will have 200 VARs with 200 SKUs.