thread Re: Gift Card Activation in Archived Discussions (Read Only)

Gift Card Activation

mjaret — Fri, 15 Jul 2016 20:08:09 GMT

I am beyond frustrated on how to activate my gift cards - please can someone please help me!!

Re: Gift Card Activation

Spenser — Fri, 15 Jul 2016 21:31:44 GMT

Sorry to hear that, @mjaret! Can you let me know where you're running into trouble?

If you haven't already, check out our support center article on setting up your gift cards; and if there is a particular step that isn't working, let me know!

Re: Gift Card Activation

DianeT — Mon, 18 Jul 2016 19:23:44 GMT

We've been having a problem as well. It's been a couple of months. Ever since we got the replacement contactless reader it seems. Tried updating the App, Gift Cards activated for a day, but the problem came back again.

Re: Gift Card Activation

Kelly — Mon, 18 Jul 2016 20:52:31 GMT

@DianeT Your reader shouldn't have any effect your gift cards in any way but I'd love to help get your gift cards working again! Are you running into any specific error messages?

Re: Gift Card Activation

Maymartin — Tue, 20 Sep 2016 20:23:53 GMT

Agreed! This is such a waste of time and resources! Notification keeps saying "bank card has not been activated" after I have been thru all steps. On a side note can't believe they don't automatically come with envelopes. No we have to reorder envelopes and wait to begin selling.