thread Re: How to delete multiple items? in Archived Discussions (Read Only)

How to delete multiple items?

bandoraone — Mon, 18 Jul 2016 20:33:24 GMT

We created over a period of time too many items which we don't use anymore. Is there a way to clean it up massively instead of one by one?

Re: How to delete multiple items?

Kelly — Sat, 23 Nov 2019 02:31:48 GMT

While we don't have a "bulk delete" button, I have a work around that may work! You'll just need to update the items CSV from your Dashboard by exporting it, making your changes then importing the updated CSV back into your Dashboard. Here’s how:

First Export:

Sign in to your dashboard and click Items.
Click Actions > Import/Export at the top-right of the page> Export Items.

Make the necessary edits to you item library by delete the item rows that you do not need.

Import Updated CSV:

Visit Items in your online Square Dashboard.
Click Import Items at the top right of dashboard.
Select Replace Item Library and click Next.
Drag and drop your updated .CSV template file into your Dashboard.
Click Upload.
Review your changes and click Confirm Import.

Deleting entire library

CFT2006 — Thu, 04 Aug 2016 17:38:27 GMT

I want to erase my entire item library and start anew. I can't figure out how to delete all items.

Re: Deleting entire library

Tom — Sun, 07 Aug 2016 01:22:16 GMT

Hey @CFT2006 — we've got you covered. 😎 Have a look at Kelly's reply and let us know how it goes! 👍

Re: How to delete multiple items?

MClinton — Tue, 16 Aug 2016 18:16:57 GMT

This did not work for me I tried doing it exactly as you say above, modifying the "stock list", and then uploading it to replace the "Items list". This did not work, and I got an error message. I then tried to upload the file to the "stock list" and got the message that there were no changes.

Re: How to delete multiple items?

EJ_ — Tue, 16 Aug 2016 18:38:51 GMT

@MClinton the Stock List and the Item List are two separate files that definitely will lead to errors if you upload them incorrectly.

In Kelly's example, you're simply downloading your item library, removing all of the items you no longer want, and then uploading that form with the changes back to your dashboard.

Our Support Team can walk you through it if you need more assistance.

Re: How to delete multiple items?

skirtandsatchel — Tue, 16 Aug 2016 19:03:03 GMT

If you have items under categories- you can go to delete each category instead of items (eg, I deleted the category 'clothing' and it deleted the 38 items I had listed under it), and it will say "deleting this category will delete '38' items, do you wish to continue", I just did this for my shop and it saved me lots of time.

Re: How to delete multiple items?

bandoraone — Tue, 20 Sep 2016 03:20:00 GMT

Can't seem to find the way to import. I see the "create item" button but no way to import. Where is it?

Re: How to delete multiple items?

Sean — Tue, 20 Sep 2016 22:31:04 GMT

@bandoraone - You'll need to navigate to a location-specific dashboard first. Here's a screenshot:

How do I delete all items from inventory?

tfsingleton — Fri, 23 Sep 2016 23:13:46 GMT

How do I delete all the items in my inventory?

Re: How do I delete all items from inventory?

Sean — Sun, 25 Sep 2016 20:12:51 GMT

@tfsingleton - You can just follow Kelly's instructions here. If you import a blank .CSV and chose the replace option, it will clean out your entire inventory.

Re: How do I delete all items from inventory?

primordialsoup — Fri, 21 Oct 2016 04:03:15 GMT

That isn't working. I tried that first, and I got an error - "row without item name". I then downloaded the inventory list, deleted only a few rows and left others in there, and got the same error. Kelly's instructions do not work.

Re: How to delete multiple items?

primordialsoup — Fri, 21 Oct 2016 04:07:09 GMT

This also does not work. My entire inventory is now orphaned, and not a single item has a category associated with it. My items are all still in my inventory.

Re: How to delete multiple items?

alanvedge — Sat, 10 Dec 2016 16:28:54 GMT

Same issue with me -- I even tried exporting and then importing without editing the file and got the same error messages.

Re: How to delete multiple items?

Sean — Mon, 12 Dec 2016 19:32:09 GMT

@primordialsoup @alanvedge - Sorry to hear about the trouble! Would you mind reaching out directly? A supporter can take a closer at each of your indivdual .CSV files.

Re: How do I delete all items from inventory?

fixurcrack — Fri, 07 Apr 2017 03:34:07 GMT

What you have to do is, export your inventory out, delete all rows except for 1 item, and then save and import with the replace option. Once you do this, all items will be deleted except the 1 item you left on the import. You can then manually delete the 1 item.

Re: How do I delete all items from inventory?

vbinn — Thu, 13 Jul 2017 21:36:03 GMT

This is not working, I have followed exactly...

Re: How do I delete all items from inventory?

Chad — Sun, 16 Jul 2017 20:27:45 GMT

Hey @vbinn, have you doubled checked your CSV file, to make sure all of your items have names?

Re: How do I delete all items from inventory?

reloaders — Thu, 17 Aug 2017 02:05:17 GMT

Thats the exact same issue I have. I am trying to delete all inventory as i trippled up when setting up Bigcommerce. Why is it that they say you do this this and this but nothing works. I deleted all but 1 in the csv file and same errors. Come on you guys, give us an actual correct answer not something from script.

Re: How do I delete all items from inventory?

LowLifeStyle — Sat, 19 Aug 2017 05:51:19 GMT

@Chad I am trying to delete everything as well. If I give every line a name, I still have over 8000 line items i have to delete one aty a time. This is ridiculous. How do I erase all my files. FIX THIS!