https://community.squareup.com/t5/Archived-Discussions-Read-Only/Can-I-manually-enter-the-info-for-a-chip-card/m-p/11263#M67472 <P>You certainly can, but it's unlikely to make a difference if a card has been declined. Your best choice is to have the customer contact their bank to determine the reason for the decline. It's most likely a protection extended by the bank because it's concerned that the card is being used fraudulently. If you choose to manually enter a transaction and it works, please note that you will be paying a higher rate as well as you'll be responsible for any fraud related to the transaction as you aren't utilizing the chip.</P><P><A href="https://squareup.com/help/us/en/article/5176-manually-key-in-card-payments-without-the-square-reader" target="_blank">https://squareup.com/help/us/en/article/5176-manually-key-in-card-payments-without-the-square-reader</A></P><P>&nbsp;</P> Tue, 19 Jul 2016 04:56:42 GMT VanKalkerFarms 2016-07-19T04:56:42Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Can-I-manually-enter-the-info-for-a-chip-card/m-p/11261#M67471 <P>I'm wondering if I can manually enter the info for a chip card. I have tried a few times and it declines even though the card is totally valid and there are plenty of funds available.</P> Tue, 19 Jul 2016 04:40:55 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Can-I-manually-enter-the-info-for-a-chip-card/m-p/11261#M67471 ChelseaL2477 2016-07-19T04:40:55Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Can-I-manually-enter-the-info-for-a-chip-card/m-p/11263#M67472 <P>You certainly can, but it's unlikely to make a difference if a card has been declined. Your best choice is to have the customer contact their bank to determine the reason for the decline. It's most likely a protection extended by the bank because it's concerned that the card is being used fraudulently. If you choose to manually enter a transaction and it works, please note that you will be paying a higher rate as well as you'll be responsible for any fraud related to the transaction as you aren't utilizing the chip.</P><P><A href="https://squareup.com/help/us/en/article/5176-manually-key-in-card-payments-without-the-square-reader" target="_blank">https://squareup.com/help/us/en/article/5176-manually-key-in-card-payments-without-the-square-reader</A></P><P>&nbsp;</P> Tue, 19 Jul 2016 04:56:42 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Can-I-manually-enter-the-info-for-a-chip-card/m-p/11263#M67472 VanKalkerFarms 2016-07-19T04:56:42Z