thread Re: How to stop sending multiple reminders to clients for the same service in Archived Discussions (Read Only)

How to stop sending multiple reminders to clients for the same service

Om — Sat, 23 Jul 2016 19:15:51 GMT

I need help

Re: How to stop sending multiple reminders to clients for the same service

Sean — Mon, 25 Jul 2016 21:31:20 GMT

Happy to provide more details on the topic.

Square automatically sends notifications to a client when an action is taken on a reservation (created, cancelled, rescheduled, etc.). In addition to these notifications, we also allow merchants to send a reminder. You can control your communication settings right from your Square Dashboard.

PS) If my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!

Re: How to stop sending multiple reminders to clients for the same service

apifni — Fri, 20 Mar 2020 16:30:01 GMT

You have to go into each invoice and change the setting for each invoice. I couldn't find an account level setting where I could go in and disable reminders for all of my unpaid invoices. It would be nice tough. @Om @Sean

Re: How to stop sending multiple reminders to clients for the same service

CRFranks817 — Mon, 29 Aug 2022 18:57:22 GMT

Can you not edit reminders for all future invoices? Not just for each individual invoice?

Re: How to stop sending multiple reminders to clients for the same service

JJ_ — Thu, 01 Sep 2022 00:01:18 GMT

Hey there @CRFranks817 This can be set up as part of an Invoice Template. At this time, Templates are a feature included on Invoices Plus. You can learn more about them here.

P.S. Welcome to the Seller Community