How do I contact a customer? She did not leave an email. The amount I charged her was incorrect.

PB2 — Sat, 23 Jul 2016 22:33:38 GMT

How do I contact a customer? She did not leave an email. The amount I charged her was incorrect. Can square contact her and then contact me so I can rectify the mistake?

Thanks, Phyllis

Re: How do I contact a customer? She did not leave an email. The amount I charged her was incorrect.

Tom — Sat, 23 Jul 2016 22:47:29 GMT

Hi Phyllis — thanks for getting in touch, and sorry to hear about the trouble with this payment.

If there's any chance that you overcharged your customer by mistake, you can take care of it right away by issuing a partial refund.

If your customer was undercharged, please send the payment info to our Support Team directly. We'll look into getting you connected with them ASAP so that you can process the remaining amount. 👍

thread How do I contact a customer? She did not leave an email. The amount I charged her was incorrect. in Archived Discussions (Read Only)

How do I contact a customer? She did not leave an email. The amount I charged her was incorrect.

Re: How do I contact a customer? She did not leave an email. The amount I charged her was incorrect.