thread Re: Does Square offer conditional, criteria, or quantity based discounts? in Archived Discussions (Read Only)

Does Square offer conditional, criteria, or quantity based discounts?

kghart — Fri, 21 Jul 2017 20:23:51 GMT

I want to put an item on the online store that will be discounted 10% if the quantity is 2 or more.

I tried using pre-discounted price points but the customer still has the option to choose a quantity, which throws everything off when they choose anything but a quantity of 1.

I could omit the pre-discounted price points and use a discount code but I only want the code to be applicable if the quantity is 2 or more.

Is this possible?

Re: How Do I Apply a Discount to a Quantity of 2 or more?

EJ_ — Thu, 11 Aug 2016 18:00:51 GMT

Hi there.

While you can create and apply discounts with Square, it’s not possible to create conditional discounts that apply if a purchase meets specific criteria. For example, if you wanted to offer a 2-for-1 discount, adding two items to the cart won’t automatically trigger the discount.

This is a great idea that others have brought up as well, so I'll definitely let our Product Team know about the request.

In the meantime, I’d suggest creating a separate bundle items priced for these specific instances e.g. create "2 for 1" as an item and price it accordingly.

Maybe one of your fellow sellers have another work around that they use that they can share with you.

Re: How Do I Apply a Discount to a Quantity of 2 or more?

TexasPatentArt — Wed, 28 Sep 2016 20:44:29 GMT

I too need this functionality. Hoping it gets added soon!

Re: How Do I Apply a Discount to a Quantity of 2 or more?

VanKalkerFarms — Wed, 28 Sep 2016 21:11:54 GMT

YES to conditional pricing.

Most of our items are 4 or more and you get $x.xx off or others are 6 or more and you get $x.xx off. we set up multiple prices so it works but that is if the employee remembers to do it. What would really complicate it is in our pricing multiple items can be combined to get the 6 or more pricing so you could have 2 of XX 3 of XY and 2 of YY and that qualifies for the discount and a few employees let a few of those discounts slip past which inevitably come back complaining that we are ripping them off on purpose.

anyone able to bundle items ?

TheGrouch — Sun, 02 Oct 2016 00:52:03 GMT

I have three items each priced at 1.00. I want to sell a bundle of them for less than 3.00. Anyone know how to do this AND have inventory automatically reduce the quantities of items appropriately?

Re: How Do I Apply a Discount to a Quantity of 2 or more?

breaker — Mon, 03 Oct 2016 03:01:28 GMT

While it still requires "employee memory", I'm inclined to think you might be better off using Discounts. You could set up an XX, XY, YY, etc discount for each product combo or if appropriate use "Any TWO", "10oz Family Size", etc. The problem here is I believe that Discounts apply to the entire Invoice. i.e., a 3% discount on A and a 2% discount on B will result in a 5% discount on the entire Invoice. Perhaps the easiest way would be for the Register to apply the discount only to the line item previously entered. That seems doable.

Discounting also has some PR value as the Invoice clearly shows the savings whearas a price point would not unless it was included in the label. Sounds messy.

Re: Conditional, Criteria, or Quantity Based Discounts?

MerVino — Tue, 22 Nov 2016 03:11:10 GMT

I would also like to see conditional discounts. I sell one unit at $9 and offer a discounted rate of $25 for 3 units. I've set up a discount for this but often times the customer wants to buy 6, 9, etc... I initially tried using bundles of 3 but my inventory wasn't reflected correctly since I don't phycally bundle them until the point of sale. It isn't convenient to create a new discount for every incriment and I'd like to avoid the human error of forgetting to apply the discount (or needing to build a new discount on the fly). The lack of this feature is worsened by having to switch to the discounts page and back each time (I use the android app) I need to apply a discount. The "All Items" screen should include all items, discounts included.

There are several features I need to make square worth my time and this is one of them. (entering post-date/editing/deleting non CC sales is another one).

Please and Thank you.

MerVino

can you have two price points for items meaning if buying one item it is 59 cents or 2 for $1

Owens_market371 — Sun, 04 Dec 2016 15:57:45 GMT

I was trying to see if you can have two price points for an item with the same sku such as frito lay peanuts that are priced at 59 cents each or 2 for $1 how can I set this up ?

Re: can you have two price points for items meaning if buying one item it is 59 cents or 2 for $1

VanKalkerFarms — Tue, 06 Dec 2016 03:48:16 GMT

You can set multiple price points for an item but Square doesn't automatically change the price based on quantity or bundling. So if someone checks out with 2 items you would select the 2 for $1 price option while adding it to the transaction.

Re: can you have two price points for items meaning if buying one item it is 59 cents or 2 for $1

Revive — Tue, 06 Dec 2016 04:08:53 GMT

I am looking for same options.

Re: can you have two price points for items meaning if buying one item it is 59 cents or 2 for $1

EJ_ — Tue, 06 Dec 2016 19:43:19 GMT

@Owens_market371 @Revive

There isn't a way to automatically trigger a quantity based discount, but it is a popular feature.

Check out this existing thread for a bit more details and a few work arounds: Conditional, Criteria, or Quantity Based Discounts?

Re: Conditional, Criteria, or Quantity Based Discounts?

Revive — Wed, 18 Jan 2017 12:04:52 GMT

Any update on this requested feature? I really need this option badly as current discount options are getting out of control and making employees and customers unhappy with the errors that it causes.

Please give some updates.

Re: How Do I Apply a Discount to a Quantity of 2 or more?

TheGrouch — Wed, 18 Jan 2017 14:07:36 GMT

Hi EJ,

what us the status in developing a canditional discount feature in Square?

Even if Square started with a simple quality discount based on $$ volume, or single item quantity volume it would be preferable to having to juryrig the order. Volume discounts are meant to incent the customer to purchase just one more. But if the check out experience is long and confusing, it defeats the purpose and you could sour the customer from any future sale.

PLEASE HELP!!

Respectfully,

The Grouch

Re: How Do I Apply a Discount to a Quantity of 2 or more?

EJ_ — Wed, 18 Jan 2017 14:45:57 GMT

@Revive @TheGrouch Hi all!

Unfortunately there aren't any updates in regards to the availability of this specific feature. This is definitely a popular request and we're actively looking into how we can implement it in the best way for Square Sellers, so hopefully our Product Team can get something out for you soon.

I'll be sure to post updates about this if anything comes along, and if you have any work-arounds that you currently use please share them! They might help out your fellow sellers.

Conditional payment and discounts

lazydays — Wed, 01 Mar 2017 00:15:59 GMT

Is there a way I can add the discount on a condition being met or at least total the Invoice before a discount is applied?

I also want to offer my customers the option to Direct Transfer and avoid the 2.5% fee. I have figured this out by adding in the notes something like..If paid by Credit Card a 2.5% Service fee is applicable. I then add this as a cost to the Invoice but also offer a $2.5% discount and in the notes say this is only applicable if paid by direct transfer.

At the least I would like the total Invoice to reflect the amount including fees. When I offer the discont this is taken off the total but I only want this conditional on what option they use to pay.

Any help with this problem greatly appreciated.

Re: Conditional apyment and discounts

Sean — Wed, 01 Mar 2017 20:14:16 GMT

Hi @lazydays — It looks like another seller had a similar question, and received an answer in this thread. Check it out.

Re: Does Square offer conditional, criteria, or quantity based discounts?

SethHolmes — Sun, 02 Apr 2017 01:34:10 GMT

So, my work around for this was to create two variations of items. I've got two DVDs and when bought together there's a $10 discount. So I created a "bundle" variation which discounts each by $5.

It's still very manual but I don't have to play inventory tricks either.

I don't know how well it will work as I'll be trying it for the first time next weekend.

Re: Does Square offer conditional, criteria, or quantity based discounts?

Revive — Sun, 02 Apr 2017 14:00:25 GMT

Not looking for a workaround any longer, we need a real solution. Officially square needs to make an announcement if they are going to support this feature or not and if yes when. There are many pos systems out there supporting something like this and square needs to up their game.

Re: Does Square offer conditional, criteria, or quantity based discounts?

TheGrouch — Sun, 02 Apr 2017 19:18:31 GMT

I like your solution! At least it maintains my inventory count your way! Thx

Re: Does Square offer conditional, criteria, or quantity based discounts?

SethHolmes — Sun, 02 Apr 2017 23:32:32 GMT

It might not after all. It appears to track it as a separate inventory item. But I'll be able to reconcile the negative number at least.