thread How do i finalize an online order from a customer? in Archived Discussions (Read Only)

How do i finalize an online order from a customer?

CCarlala — Fri, 11 Nov 2016 01:31:55 GMT

How do i finalize an online order from a customer?

Re: how do i finalize an online order from a customer

Sean — Fri, 11 Nov 2016 01:36:07 GMT

@CCarlala - So sorry for the delay in following up! It looks like this question may have slipped through the cracks. You can marked an order as completed right from the Orders tab of the Square Dashboard. Hope this helps!

PS) If my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!

Re: How do i finalize an online order from a customer?

sagcds11 — Sun, 02 Apr 2017 16:25:41 GMT

When I click on Complete Order nothing happens. I have to do that on my cell phone.

Why is that?

Re: How do i finalize an online order from a customer?

EJ_ — Tue, 04 Apr 2017 16:28:07 GMT

@sagcds11 Once you click on Complete Order in your Orders Tab, the order itself should be completed, and a confirmation email should be sent out.

Was this not happening for you? If not, what was happening? Was there any error message appearing?