thread Re: Turn off tip tracking in Archived Discussions (Read Only)

Turn off tip tracking

Rp3 — Sat, 05 Feb 2022 05:44:45 GMT

We are a Restaurant and don't use Square's built-in tip pooling methods. We divide tips according to our own system. However, Square still tracks tips and shows employees their "Earned Tips" in the Teams app. This creates confusion because the Tips that Square says the employees have earned does not match. Is there a way to turn this off?.

Thanks

Re: Turn off tip tracking

WonderCoffee — Wed, 10 Aug 2022 00:43:56 GMT

did you figure this out?

Re: Turn off tip tracking

JJ_ — Thu, 11 Aug 2022 23:53:19 GMT

If you want to disable Tip tracking for employees you would edit the Team Member's Job Compensation and make sure it is set to Tips Ineligible.

Doing this will still prompt for tips but not assign them to the employee.

Re: Turn off tip tracking

Pawtenders — Thu, 19 Jan 2023 15:58:41 GMT

I tried to do this in my payroll, but it does not give me that option?

Re: Turn off tip tracking

JJ_ — Sat, 21 Jan 2023 16:27:20 GMT

Hello, @Pawtenders

Just wanted to make sure that you are looking at the right place. This setting is adjusted from your Team Members section on the Square Dashboard.

Once there you can select your team members and under Job and Compensation, you can edit Tip Eligibility.

I hope this information is helpful!

P.S. Welcome to the Seller Community