https://community.squareup.com/t5/Archived-Discussions-Read-Only/Never-received-my-merchandise/m-p/15142#M65515 <P>How do I file a complaint on a square store business that took my $250 dollar credit card payment by invoice but to date has not send my items I purchased? HELP</P> Wed, 24 Aug 2016 16:05:32 GMT brrlrcr2000 2016-08-24T16:05:32Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Never-received-my-merchandise/m-p/15142#M65515 <P>How do I file a complaint on a square store business that took my $250 dollar credit card payment by invoice but to date has not send my items I purchased? HELP</P> Wed, 24 Aug 2016 16:05:32 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Never-received-my-merchandise/m-p/15142#M65515 brrlrcr2000 2016-08-24T16:05:32Z https://community.squareup.com/t5/Archived-Discussions-Read-Only/Never-received-my-merchandise/m-p/15143#M65516 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/27697">@brrlrcr2000</a> The best way to handle these types of situations is to either reach out directly to the merchant or go straight to your card issuing bank to file a dispute on the charge.&nbsp;</P> <P>&nbsp;</P> <P>On your invoice receipt, the merchant can list their contact information so you will be able to reach them that way.</P> Wed, 24 Aug 2016 16:04:09 GMT https://community.squareup.com/t5/Archived-Discussions-Read-Only/Never-received-my-merchandise/m-p/15143#M65516 Kelly 2016-08-24T16:04:09Z