thread Is there a trick to swiping? in Archived Discussions (Read Only)

Is there a trick to swiping?

iloveudarlingim — Mon, 29 Aug 2016 22:05:40 GMT

I seem to only get 50% success when swiping a credit card and end up manually entering the charges.

Is there some trick or especial technique to getting the square to actually read the card?

Thanks,

FionaRhea

Re: Is there a trick to swiping?

Brix51 — Mon, 29 Aug 2016 22:36:04 GMT

slow down and don't wiggle the card. sometimes swipping horizontally instead of vertically helps.

Re: Is there a trick to swiping?

EJ_ — Wed, 31 Aug 2016 19:41:36 GMT

@iloveudarlingim One tip that has worked for a few sellers is to place your finger behind the reader as to prevent the reader from moving when you swipe.

Placing your device on a flat surface and swiping seems to help as well.

If this doesn't help, check out this existing thread, as it includes a few tips that might help out as well.