thread Re: iPhone 7 officially announced without headphone jack in Archived Discussions (Read Only)

How can I use my iPhone 7 without a headphone jack?

VanKalkerFarms — Fri, 21 Jul 2017 19:56:38 GMT

So now that the iphone 7 has been offically annouced, with the rumored lack of headphone port, does square have any information they can announce as to whether the included lightning to headphone dongle will work with the mag stripe reader?

@Kpay or @Sean?

Iphone

Costalui — Sun, 21 Aug 2016 21:19:43 GMT

Curious as to new reader if new iPhones have no headphone jack

Re: Iphone

VanKalkerFarms — Mon, 22 Aug 2016 13:00:15 GMT

If the rumors are true about the iphone 7 and no headphone jack, there is an adapter that goes lightning port to headphone port for legacy devices. I don't know that the old square swippers will work with this though, maybe @Kpay or @Sean can advise on this possible future that will effect millions of their customers. The newer NFC/Chip reader will work via bluetooth but I don't know the options for swipping.

Re: Iphone

Costalui — Mon, 22 Aug 2016 19:51:04 GMT

Good points made.

We shall see.

Thx

Re: Iphone

Caty — Mon, 22 Aug 2016 22:17:50 GMT

Apple hasn't officially announced the iPhone 7, so we're not able to comment on any of the rumors. However, @VanKalkerFarms is right that our contactless + chip reader pairs wirelessly with newer devices via Bluetooth. 🙂

iPhone 7 no headphone port

Teddee — Wed, 31 Aug 2016 14:39:48 GMT

The new iPhone 7 will not have a headphone port, which I use for the non chip credit cards, how will this be resolved? I don't want to go to a droid .

Re: iPhone 7 no headphone port

VanKalkerFarms — Thu, 01 Sep 2016 02:37:22 GMT

As of now that's just speculation.

If it does occur there are lightning to audio jack adapters.

Re: iPhone 7 officially announced without headphone jack

Sean — Fri, 31 Aug 2018 13:14:37 GMT

August 2018 Update:

Hello again! A quick upate to let you know a new magstripe reader that connects to new iPhones is now available for $10. 🎉🙌 You can read about this new reader here: Introducing a new Square magstripe reader. Or to order a reader sign in to the Square Shop!

@VanKalkerFarms - Happy to follow up! Alongside the release of Apple's newest iPhone, they also shared that they're including a lightning to 3.5 mm headphone jack adapter. We've tested out this adapter out, and it works just fine with all of our readers.

Also, it's definitely worth mentioning that the Square Contactless and Chip Card Reader pairs wirelessly to smartphones and tablets, meaning, no headphone jack required. 👍

With the move to chip cards, and the speed of contactless payments - sellers should still be in a good position, regardless of what smartphone or tablet they're using.

Hope this helps!

Re: iPhone 7 officially announced without headphone jack

VanKalkerFarms — Wed, 07 Sep 2016 19:59:48 GMT

Hopefully the adapter will work because at our farmer's market on saturday we still run around 50% swiped cards. I'm glad you were able to get one ahead of time to run it thru its paces.

I will be upgrading but still have 2 other phones that will still have headphone port at market.

Re: iPhone 7 officially announced without headphone jack

Sean — Wed, 07 Sep 2016 20:05:15 GMT

@VanKalkerFarms - I'll be sure to keep you posted. 😀

Re: iPhone 7 officially announced without headphone jack

CMFox — Wed, 07 Sep 2016 20:43:28 GMT

I'm eager to hear too how the new Apple phone & Square will work without its head jack.

But I am concerned about the swiper vs the bluetooth device. Last weekend I had at least 3 cards that were swipers (ie no chips) and had a helleva time switching over to my swiper from my wireless.

Please give us the option of using a swiper too. Customers are not all switched over to the chipped cards by any means.

Re: iPhone 7 officially announced without headphone jack

wschoeller — Thu, 08 Sep 2016 01:39:57 GMT

How about if Square adds a 3.5mm head phone plug to the wireless reader. That way, customers with swipe(-only) cards can be read on the existing Square equipment? Just in case, the dongle doesn't work.

Re: iPhone 7 officially announced without headphone jack

Kelly — Sun, 11 Sep 2016 21:06:38 GMT

@wschoeller Thanks for that feedback, once we have any more information on the dongle compatibility, we will share! We will share your post with our Product team.

Re: iPhone 7 officially announced without headphone jack

DaveP — Tue, 13 Sep 2016 13:40:10 GMT

Sean -- It has been a week. What are the results of testing the lightning to 3.5 mm headphone adapter with the swiper?

Thanks!

Dave P.

Re: iPhone 7 officially announced without headphone jack

Sean — Thu, 15 Sep 2016 22:23:54 GMT

@DaveP - We have been successfully using the adapter, but we are still testing things out to be absolutely certain. I’ll be sure to share the official word once I hear it, but the outlook is very optimistic. 😀

can the square be used on the new IPhone 7

arlene — Sun, 25 Sep 2016 12:29:26 GMT

how can you use the square on the new iphone 7

Re: can the square be used on the new IPhone 7

VanKalkerFarms — Sun, 25 Sep 2016 13:25:41 GMT

The iPhone 7 comes with a lightning to 3.5mm adapter in the box.

Re: can the square be used on the new IPhone 7

Sean — Sun, 25 Sep 2016 19:58:14 GMT

@arlene - Check out this thread for more details, as well. 🙂

Re: How to: Manage Community Notifications

Iley-Cole — Wed, 05 Oct 2016 06:38:24 GMT

The new Apple I seven phone do not have a plug-in slot to enable an individual to swipe the credit card. Are there any alternative to that situation, or do I stay with the old I six phone?

iphone 7 and no aux jack how do we use card reader without getting overcharged?

athamburg57 — Wed, 05 Oct 2016 15:30:34 GMT

For those of us that want to upgrade to iphone 7 which doesnt have aux jack how can we use swipe method without getting overcharged for use. Meaning there is one fee for use with swipe method and there is another fee which is more for using the hand entry on app. We only use our phones for charges, we do not have ipad or another method to use to charge. Please help, thank you.