I have a question about my client using their credit card.

clearimage — Thu, 08 Sep 2016 00:51:08 GMT

I invoiced a client and emailed it to them and when they attempted to pay it with an American Express credit card, the card company called saying they had suspicious activity from B & B Company, or something like that show up. Is this what all the transactions will show up as from using this, so I know to tell my clients this?

Re: I have a question about my client using their credit card.

Tom — Thu, 08 Sep 2016 01:06:52 GMT

Hey @clearimage, thanks for flagging this and sorry to hear about the trouble.

The name you enter in under "Business Name" on your Receipts tab should be what displays on your customer's bank statements. If that's not the case, please contact our Support team directly and we'll make sure a team member has a closer look at your account right away.

Hope this helps clear things up! Please let me know if you have any further questions.

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I have a question about my client using their credit card.

Re: I have a question about my client using their credit card.