thread Re: Can't send receipt through the activity on the app for android in Archived Discussions (Read Only)

Issue: Can't view activity on the app for Android

hairninja76 — Thu, 08 Sep 2016 21:39:58 GMT

I'm having trouble with the app. Sometimes when doing a transaction it skips the issue receipt screen. So when I click the activity button to select resend receipt it won't open. It gives me an error message. The past few weeks I've had trouble with my chip reader not connecting. Which now that works but now I cant resend receipts.

Re: Can't send receipt through the activity on the app for android

Spenser — Thu, 08 Sep 2016 22:15:23 GMT

UPDATE: Alright, your activity screen should be back! Can you let me know, if it's not @hairninja76?

Hey, thanks for the heads up @hairninja76

We're starting to see a few reports of this (activity screen failing) and our engineering is investigating it now!

I'll update my comment as I gather more information. Thanks for you patience!

Re: Issue: Can't view activity on the app for Android

hairninja76 — Fri, 09 Sep 2016 05:52:23 GMT

Yes thank you it is working now.

Re: Can't send receipt through the activity on the app for android

hairninja76 — Fri, 09 Sep 2016 05:54:11 GMT

Yes it is working now. Thank you

Re: Can't send receipt through the activity on the app for android

Tom — Fri, 09 Sep 2016 14:53:39 GMT

Thanks for letting us know, @hairninja76. Glad to hear it! If anything else comes up, please don't hesitate to reach out. 🙂