thread Problems with tips on reports in Archived Discussions (Read Only)

Employee Tips Report?

FGSF — Mon, 16 Mar 2020 15:41:28 GMT

Has anyone used Square's API to implement an easy to way to pull an employee's credit card tips for the shift they worked? The custom reporting piece is a pain and my staff makes a lot of mistakes.

Not having an easy to generate a tips report for employee is a lot of heated discussion and I want an easy way for them to pull the tips report themselves. Thanks

Re: API Call for Employee Tips Report

EJ_ — Fri, 16 Aug 2019 00:09:04 GMT

This is actually a report you can pull through your Square Dashboard if you're using our Team Management features.

Hopefully another seller can chime in with a solution that's more specific to what you're trying to do.

Re: API Call for Employee Tips Report

FGSF — Tue, 20 Sep 2016 04:55:18 GMT

To pull that is one of the most confusing thing to do for staff. 4-5 clicks and you have to be real carefuly about selecting the timeframe and employee.

My staff has complained to the point where square doesnt even seem like a real POS anymore.

Why is it so hard to get an end of day report for an employees whos logged in?

Re: Employee Tips Report?

RSPC — Tue, 20 Sep 2016 13:26:08 GMT

We have a restaurant and each employee has a "login" number.

We created a custom sales report that includes all servers, we also added a server called "ToGo".

At the end of the night we look at the report. It includes the Gross sales per server and Credit card tips.

We love it!

I hope this helps!

Re: Employee Tips Report?

FGSF — Thu, 22 Sep 2016 19:45:01 GMT

@RSPC - To pull the tips is definitely possible but the amount of steps is very concerning. Do you run the reports or your employees do? What most bar/rest do is they let employees pull the report themselves and then take the Credit Card Tips out of their cash drop. Basically they get paid out immediately for credit card tips.

Square makes it really hard as our staff has to navigate many screens and options to find their own report. Square said they are working on it but who knows how long it will take.

Re: Employee Tips Report?

FGSF — Tue, 20 Sep 2016 20:26:06 GMT

Ah, to be more specific, Employees would like to run reports on the Ipad and find out what tips they are owed.

The challgene is 1) timeframe for which they worked 2) making sure they select themselves and not ALL employees.

Many forget both and the tips they think they earned are off. With employees taking tips immediately at the end of the night that this has turned into a real problem.

Re: Employee Tips Report?

Sean — Thu, 22 Sep 2016 19:49:02 GMT

ore @FGSF - Appreciate you taking the time to share your feedback around the process involved in pulling these details - it definitely sounds like there are some opportunities for improvement. Did you have any thoughts about how @RSPC is pulling these details?

Re: Employee Tips Report?

RSPC — Sat, 24 Sep 2016 22:01:17 GMT

We do the report at the end of the night.

It is just one click - in dashboard under sales we created a custom report, we called it "Tips Detail" it shows every server that logged in that day with their gross sales and the cc tips they made.

Their cc tips is written for each day on their time card.

Servers get credit card tips added to their paycheck the following week.

Re: Employee Tips Report?

FGSF — Mon, 10 Oct 2016 05:53:54 GMT

Great, is there a way to add that to the IPAD? My employees dont have access to a computer, just the ipad.

Btw, is there a way to get CASH collected as one of the column items? I have a blind drop procedure for my bartenders and I would do a compare of what square reported vs what they dropped. Thansk

Re: Employee Tips Report?

Sean — Mon, 10 Oct 2016 19:24:21 GMT

@FGSF - You can log in to the Square Dashboard from your iPad to see this. 😉

Re: Employee Tips Report?

FGSF — Sat, 22 Jul 2017 19:48:30 GMT

Hi just curious if any progress has been made. I was told that a new version of the software might be released that provies more restaurants/bars. Any updats on this? thanks

Re: Employee Tips Report?

MaineCraftDist — Sun, 19 May 2019 14:02:50 GMT

I know this is an old post from 2016, but I stumbled across it so other's might too. To run a tip report from a web browser (not on a POS station), click on Reports - Employee Sales and you will see a column for Tips. If reporting to a payroll company, change dates to the pay period being reported. Hope this helps!

Re: Employee Tips Report?

Saloonsean — Wed, 13 Nov 2019 06:52:48 GMT

Problem is, why would you want the server to know there cash sales? They could rob you blind.

How to track employee Tips?

A-TownTap — Tue, 29 Sep 2020 17:09:21 GMT

The title of this thread has been edited from the original: Tip out

If I have a server putting back drink orders to the bar, how do I know how much the tip out to the bartender will be at the end of the night from each server? Is there a way to automatically calculate a certain percentage of alcohol sales per server that is to be set aside for tip out?

Re: Tip out

JustinC — Tue, 29 Sep 2020 17:07:59 GMT

Good question @A-TownTap

The best way to track tips is by setting up Team Plus. Assign your bartenders 4 digit pass-codes so they enter it at each sale.

At the end of the night, Pull a Sales Report and filter by employee to view their tip totals.

Look through this thread I moved your post to to learn more!

Tipout to the bar

sbrockz — Sat, 13 Mar 2021 04:37:02 GMT

Server tip out to the bar end of the night.

we call it allocated tips

is there a way we can show a tip out option on the shift report!?

Re: Tipout to the bar

ashc — Sun, 14 Mar 2021 11:47:27 GMT

Hi @sbrockz,

I moved your post to a thread where this question has been answered already.

Check out the Best Answer above for details.

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too!

Re: Tipout to the bar

sbrockz — Mon, 15 Mar 2021 16:42:32 GMT

@ashc This doesn't answer the question

In our prior POS system we had a field called Bar Tip out in the Shift report

Which would help the server to understand how much they are tipping out.

It would be 4% of the total sales of the server. Thats what we were looking for. Thanks!

Re: API Call for Employee Tips Report

lebranes — Tue, 23 Mar 2021 17:31:55 GMT

How do you find it under team management?

Re: API Call for Employee Tips Report

Kassi_ — Wed, 24 Mar 2021 21:04:54 GMT

Welcome to the Community, @lebranes -

This report has actually moved to the Reports tab on your Dashboard. There is an option to select Team Sales, but you will have to have the subscription to Team Management.

Please let me know if you have any other questions.