thread Re: I'm looking for the direct to square support email address, please provide square email address. in Archived Discussions (Read Only)

I'm looking for the direct to square support email address, please provide square email address...

fourleafDan — Thu, 15 Sep 2016 23:16:49 GMT

I'm looking for the direct to square support email address and I keep getting bounced to their user community... what is their direct email address?... so I can ask them a question...

thanks, Dan

Re: I'm looking for the direct to square support email address, please provide square email address.

VanKalkerFarms — Fri, 16 Sep 2016 06:06:40 GMT

https://squareup.com/help/us/en/contact

Re: I'm looking for the direct to square support email address, please provide square email address.

Kpay — Fri, 16 Sep 2016 16:19:59 GMT

Hi @fourleafDan - feel free to shoot Square an email from the page @VanKalkerFarms linked to. If you have a general question or need advice on something - the community may be a good spot to ask your question too. Let us know if we can help!

Re: I'm looking for the direct to square support email address, please provide square email address.

ccap — Tue, 29 May 2018 18:01:44 GMT

Response on how to contact Square support is pretty useless as it simply loops back to the Community Forum. Wasting a lot of time plowing through questions, answers, tips, etc. and ended up without a solution so I feel that I've put in enough due dilligence that it's now time to send Square an email IF I could only find it. I'm evaluating Square for a customer of mine who would like to start an online store but so far I'm not at a point of recommending Square. Might be able to change my mind IF I could get a response to a fairly simple technical question. So, if anyone has Square's technical support email it would be greatly appreciated.

Re: I'm looking for the direct to square support email address, please provide square email address.

ccap — Tue, 29 May 2018 18:13:20 GMT

Never mind. I used Google (should have thought about that sooner) and thus was able to get a phone # and email. Now, I'll see if the results to my question are fruitful!

Re: I'm looking for the direct to square support email address, please provide square email address.

VanKalkerFarms — Tue, 29 May 2018 21:49:14 GMT

the link above has both the send an email form and their phone number plus your Square customer code which you need to have to call.

https://squareup.com/help/contact

Click "Other"

Click "I don't see my issue"

Click "Call Support" or "email support"

Write down your Customer Code

Call 1 (855) 700-6000