thread Re: Under charged in Archived Discussions (Read Only)

Under charged

Bodybutterlady — Mon, 26 Sep 2016 00:48:58 GMT

Hi our new employee charge a customer $1.10 instead of $110 is it possible to get in contact with the customer and remediate to it.

Thanks

Re: Under charged

VanKalkerFarms — Mon, 26 Sep 2016 13:37:19 GMT

https://squareup.com/help/us/en/contact

You can give Square support the details and, I believe I have seen them say that, they can contact the customer for you.

Re: Under charged

Sean — Mon, 26 Sep 2016 17:30:35 GMT

@VanKalkerFarms - You've got it.

@Bodybutterlady - If an email address or phone number was provided during the receipt check out, we're happy to reach out to a customer on your behalf. You just need to reach out directly. 🙂