thread Error setting up passcodes in Archived Discussions (Read Only)

Error setting up passcodes

CWXR — Wed, 19 Oct 2016 01:44:28 GMT

Hi there, we tried setting up the Guest register access and we were prompted to set up the owner passcode first but after that the system replied with an error stating that "We’re sorry, but something went wrong."

Could someone kindly advice me?

Thank you!

Robin

Re: Error setting up passcodes

Fresh1 — Wed, 19 Oct 2016 13:25:15 GMT

Have you shut down, and rebooted the device? You may need to update IOS or square app. This will prompt the update.

Try it out, let me know.

Re: Error setting up passcodes

Tom — Thu, 20 Oct 2016 19:09:20 GMT

Hey @CWXR, thanks for reaching out and sorry to hear about the trouble you've been encountering. If you're still encountering any issues after giving @Fresh1's suggestions a try, please feel free to reply here or contact us directly. We'll be happy to assist further! 🙂